Support distressed emergency callers

Description

Provide emotional support and guidance to emergency callers, helping them to cope with the distressing situation.

Alternative labels

assist troubled emergency caller
assist troubled emergency callers
help distressed emergency callers
assist distressed emergency callers
assist distressed emergency caller
help distressed emergency caller
support distressed emergency caller

Skill type

skill/competence

Skill reusability level

occupation-specific

Relationships with occupations

Essential skill

Support distressed emergency callers is an essential skill of the following occupations:

Emergency medical dispatcher: Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.

Optional skill

Support distressed emergency callers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

 


 

References

  1. Support distressed emergency callers – ESCO

 

Last updated on September 20, 2022