513 - Waiters and bartenders

Description Waiters serve food and beverages at tables in dining and drinking places, clubs, institutions and canteens, on board ships and on passenger trains. Tasks include – (a) setting tables with clean linen, cutlery, crockery and glassware; (b) greeting customers and presenting them with menus and beverage lists; (c) advising on food and beverage choices; (d) taking orders for food and drinks and passing orders to kitchen or bar staff; (e) serving food and beverages to clients at tables; (f) clearing tables and returning dishes and cutlery to the kitchen; (g) presenting bills, accepting payment and operating point-of-sales machines and cash registers. Examples of the occupations classified here: – Sommelier – Waiter Some related occupations classified elsewhere: – Café manager – 1412 – Restaurant manager – 1412 – Bartender – 5132 Notes Operators of small cafés, restaurants and bars for whom the management and supervision of staff is not a significant component of the work are classified in Unit Groups 5120: Cooks, 5131: Waiters or 5132: Bartenders, depending on the main tasks performed. Alternative titles ISCO Group 5131 Sources ESCO

Description Bartenders prepare, mix and serve alcoholic and non-alcoholic drinks directly to customers over a bar or counter, or through waiters. Tasks include – (a) taking beverage orders from serving staff or directly from patrons; (b) preparing and serving alcoholic and non-alcoholic drinks at a bar; (c) washing used glassware, cleaning and maintaining bar service areas, tea- and coffee-making areas and equipment such as espresso machines; (d) collecting payment for sales, operating cash registers and balancing cash receipts; (e) tapping kegs and attaching supply lines; (f) assisting in keeping the bar properly stocked and arranging bottles and glasses; (g) checking identification of customers to verify age requirements for purchase of alcohol; (h) taking steps to limit problems related to excessive drinking, such as persuading customers to stop drinking, declining further service or ordering transportation; (i) mixing ingredients to prepare cocktails and other drinks; (j) serving snacks or other food items to customers at the bar. Examples of the occupations classified here: – Bartender Some related occupations classified elsewhere: – Café manager – 1412 – Restaurant manager – 1412 – Waiter – 5131 Notes Operators of small cafés, restaurants and bars for whom the management and supervision of staff is not a significant component of the work are classified in Unit Groups 5120: Cooks, 5131: Waiters or 5132: Bartenders, depending on the main tasks performed. Alternative titles ISCO Group 5132 Sources ESCO