Be friendly to passengers

Engage with passengers according to the expectations of contemporary social behaviour, the specific situation, and the code of conduct of the organisation. Communicate in a polite and clear way.

be friendly to clients
engage with passengers in a polite manner
show friendliness to passengers
interact with passengers in a polite manner
interact with passengers in a friendly manner
engage with passengers in friendly manner
be friendly to travellers
be cordial to travellers
be friendly to customers
be cordial to passengers
communicate with passengers in a friendly manner

skill/competence

sector-specific

Be friendly to passengers is an essential skill of the following occupations:

Passenger fare controller: Passenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.

Be friendly to passengers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Fisheries boatman: Fisheries boatmen operate small boats inshore and near the coast only. They organise, manage and execute shipping activities on deck and with engines. Fisheries boatmen capture and conserve fish or engage in aquaculture operations. They respect the safety conditions and comply with national and international regulations.
Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Co-pilot: Co-pilots are responsible for assisting captains by monitoring the flight instruments, handling radio communications, watching for air traffic, and taking over for the pilot as needed. They adhere to the pilot’s commands, flight plans, and regulations and procedures of aviation national authorities, companies, and airports.
Cabin crew manager: Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers’ expectations and for the application of safety regulations on board the plane.
Aircraft pilot: Aircraft pilots control and navigate aircraft. They operate the mechanical and electrical systems of the aircraft and transport people, mail and freight.
Flight attendant: Flight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs passengers to assigned seats. They prepare reports after landing describing how the flight went in terms of operations, procedures, and anomalities.
Fisheries boatmaster: Fisheries boatmasters operate fishing vessels in coastal waters performing operations at the deck and engine. They control the navigation as well as capture and conservation of fish within the established boundaries in compliance with national and international regulations.

References

1. Be friendly to passengers – ESCO