Business processes

Description

Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.

Alternative labels

business process
refinement a business
business analysis
a business process
business measures
business handling

Skill type

knowledge

Skill reusability level

cross-sector

Relationships with occupations

Essential knowledge

Business processes is an essential knowledge of the following occupations:

Quality services manager: Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company’s performance and implement changes where necessary.
Middle office analyst:
Middle office analysts work in the treasury of a financial company, ensuring compliance with company policy and legal legislation, providing research and analysis on financial matters, measuring risk and supporting operations in the front office.
Competition policy officer: Competition policy officers manage the development of regional and national competition policies and law, in order to regulate competition and competitive practices, to encourage open and transparent trade practices and to protect consumers and businesses.
ICT business analysis manager: ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.
Public funding advisor: Public funding advisors advise individuals and businesses about funding opportunities given by the government. They analyse the needs of clients, consult them on funds, grants and subsidies that apply to them and help with the application process. Public funding advisors also set up public grant administration in organisations.
ICT business development manager: ICT business development managers increase business opportunities for the organisation and develop strategies that will enhance the smooth running of the organisation, product development and product distribution. They negotiate prices and establish contract terms.
ICT documentation manager: ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.
Business consultant: Business consultants analyse the position, structure and processes of businesses and companies and offer services or advice to improve them. They research and identify business processes such as financial inefficiencies or employee management and devise strategical plans to overcome these difficulties. They work in external consulting firms where they provide an objective view on a business and or company’s structure and methodological processes.
ICT information and knowledge manager: ICT information and knowledge managers contribute to the definition of organisational information strategy and apply information and knowledge creation, editing, storage, and distribution policies. They manage the maintenance and evolution of structured and unstructured information. They create digital structures to enable exploitation and optimisation of information and knowledge, manage data analysis and enable business intelligence.
Financial analyst:
Financial analysts conduct economic research and elicit valuable analyses on financial matters such as profitability, liquidity, solvency, and asset management. They provide recommendations on financial matters for decision-making processes. Financial analysts work in both the public and the private sector.
Intercultural communication consultant: Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.
Back office specialist: Back office specialists perform operation of administrative and organisational nature in service of running a financial company. They process administration, take care of financial transactions, perform supportive tasks and other diverse back office operations in coordination with other parts of the company.
Chief data officer: Chief data officers manage companies’ enterprise-wide data administration and data mining functions. They ensure data are used as a strategic business asset at the executive level and implement and support a more collaborative and aligned information management infrastructure for the benefit of the organisation at large.

Optional knowledge

Business processes is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.

Business lecturer: Business lecturers are subject professors, teachers, or lecturers who instruct students who have obtained an upper secondary education diploma in their own specialised field of study, business, which is predominantly academic in nature. They work with their university research assistants and university teaching assistants
for the preparation of lectures and of exams, grading papers and exams and leading review and feedback sessions for the students. They also conduct academic research in their field of business, publish their findings and liaise with other university colleagues.
Business administration vocational teacher: Business administration vocational teachers for business administration instruct students in their specialised field of study, business administration, which is predominantly practical in nature. They provide theoretical instruction in service of the practical skills and techniques the students must subsequently master for a business administration-related profession, such as accountant or banker. Business administration vocational teachers monitor the students’ progress, assist individually when necessary, and evaluate their knowledge and performance on the subject of business administration through assignments, tests and examinations.
Secondary school teacher: Secondary school teachers provide education to students, commonly children and young adults, in a secondary school setting. They are usually specialist subject teachers, who instruct in their own field of study. They prepare lesson plans and materials, monitor the students’ progress, assist individually when necessary and evaluate their knowledge and performance through assignments, tests and examinations.
Employment programme coordinator: Employment programme coordinators research and develop employment programmes and policies to improve employment standards and reduce issues such as unemployment. They supervise promotion of policy plans and coordinate implementation.
Data quality specialist: Data quality specialists review organisation’s data for accuracy, recommend enhancements to record systems and data acquisition processes and assess referential and historical integrity of data. They also develop documents and maintain data quality goals and standards and oversee an organisation’s data privacy policy and monitor compliance of data flows against data quality standards.
Business studies and economics teacher secondary school: Business studies and economics teachers at secondary schools provide education to students, commonly children and young adults, in a secondary school setting. They are usually subject teachers, specialised and instructing in their own field of study, business and economics. They prepare lesson plans and materials, monitor the students’ progress, assist individually when necessary, and evaluate the students’ knowledge and performance on the subject of business and economics through assignments, tests and examinations.
Policy officer: Policy officers research, analyse and develop policies in various public sectors, and shape and implement these policies to improve the existing regulation around the sector. They evaluate effects of existing policies and report findings to the government and members of the public. Policy officers work closely with partners, external organisations or other stakeholders and provide them with regular updates.
ICT vendor relationship manager: ICT vendor relationship managers establish and maintain positive business relationships between stakeholders (external or internal), by deploying activities which are compliant with organisational processes. They also manage the outsourcing process for the organisation’s ICT department and the supply chain communications.

 


 

References

  1. Business processes – ESCO

 

Last updated on September 20, 2022