Communicate with others who are significant to service users

Actively involve others who are significant to service users, communicating with them appropriately and taking their roles into account.

communicate with service users’ significant others
inform others who are significant to service users
talk with others who are significant to service users
communicate with service users’ families
communicate with children’s and young people’s families

skill/competence

cross-sector

Communicate with others who are significant to service users is an essential skill of the following occupations:

Communicate with others who are significant to service users is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Social services manager: Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.
Elderly home manager: Elderly home managers oversee, plan, organise and evaluate the provision of elderly care services for people who are in need of these services due to the effects of ageing. They manage the elderly care home and supervise the activities of the staff.
Forest ranger: Forest rangers are responsible for the protection and conservation of natural resources, particularly in regards to forests and woodlands.

References

1. Communicate with others who are significant to service users – ESCO