Deal with aggressive behaviour

Description

Respond promptly to adverse behaviour in a professional manner by taking appropriate and legal action to prevent further aggressiveness, such as verbal warning, lawful removal from the premises or apprehension of the person involved. Report details of adverse behaviour in line with the organisation’s procedures.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 3 occupations
  • Optional in 10 occupations
  • Total: 13 occupations
  • Most common in: ISCO major group 5 (Service and sales workers)

Essential for

  • Door supervisor
    Door supervisors ensure that the people entering public places such as bars, restaurants and concert venues are suitable and that they do not represent potential problems. They enf…
  • Crowd controller
    Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents.…
  • Club host/club hostess
    Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied. Duties The duties of a club host/club hostess include, but are not…

Optional for

  • Crossing guard
    Crossing guards direct pedestrians in public places like streets nearby schools or railways to cross public roads and intersections by observing traffic and holding a stop sign tow…
  • Life guard
    Life guards monitor and ensure safety in the aquatic facility by preventing and responding to any emergencies. They identify potential risks, advise individuals on proper behaviour…
  • Security guard supervisor
    Security guard supervisors monitor and oversee the activities of guards who protect properties from vandalism acts and theft. They assign areas to be patrolled by guards on a regul…
  • Polygraph examiner
    Polygraph examiners prepare individuals for polygraph testing, conduct the polygraph exam and interpret the results. They pay close attention to detail and use a range of instrumen…
  • Gate guard
    Gate guards control the access and exit to buildings, warehouses or other type of property to prevent unauthorized presence and unwanted incidents. They prevent and identify theft …
  • Armoured car driver
    Armoured car drivers drive the armoured car to transfer valuable items, such as money, to different locations. They never leave the car. They work in cooperation with the armoured……
  • Hand luggage inspector
    Hand luggage inspectors check individuals' luggage to detect potential threatening objects. They comply with public safety regulations and company's procedure. Other titles The fol…
  • Security alarm investigator
    Security alarm investigators respond to burglar alarm signals and investigate disturbances identified by the alarm system on the clients' premises. They monitor security alarms and…
  • Civil enforcement officer
    Civil enforcement officers patrol the streets to enforce parking restrictions, ensure a free flow of traffic is maintained, ensure the safety of pedestrians, and ensure traffic and…
  • Armoured car guard
    Armoured car guards ensure the safe transportation of valuable items such as money or jewelry between locations like stores and banks. They load and unload the vehicle, handle the……

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