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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.0 - providing information and support to the public and clients Deal with public
Description
Adopt a pleasant, professional and positive manner with all customers, anticipating their needs and passing customer complaints to a member of the management team (if necessary) in a calm, professional and non confrontational manner.
Occupations requiring this skill
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Skill demand overview
- Essential in 1 occupations
- Optional in 4 occupations
- Total: 5 occupations
- Most common in: ISCO major group 2 (Professionals)
Essential for
- Gaming inspectorGaming inspectors can deal with and inspect all the respective games and carry out all gaming operations to the highest possible standards of efficiency, security, and customer ser…
Optional for
- Actor/actressActors/actresses play roles and parts on live stage performances, TV, radio, video, motion picture productions, or other settings for entertainment or instruction. They use body la…
- Circus arts teacherCircus arts teachers instruct students in a recreational context in the various circus techniques and acts such as trapeze acts, juggling, mime, acrobatics, hooping, tightrope walk…
- Drama teacherDrama teachers instruct students in a recreational context in the various theatrical genres and dramatic expression forms, such as comedy, tragedy, prose, poetry, improvisation, mo…
- Gaming dealerGaming dealers operate table games. They stand behind the game table and operate games of chance by dispensing the appropriate number of cards to players, or operating other gaming…
Related skills
- Public relations
- Vocal techniques
- Pronunciation techniques
- Organise rehearsals
- Adapt to changing situations
- Prepare lesson content
- Assist students in their learning
- Practise singing
- Lead cast and crew
- Facilitate teamwork between students
- Casino game rules
- Adapt teaching to student’s capabilities
- Identify customer’s needs
