Deal with public

To adopt a pleasant, professional and positive manner with all customers, anticipating their needs and passing customer complaints to a member of the management team (if necessary) in a calm, professional and non confrontational manner.

communicate with the public
dealing with the public
provide customer care

skill/competence

sector-specific

Deal with public is an essential skill of the following occupations:

Gaming inspector: Gaming inspectors, have the ability to deal and inspect all the respective games and carry out all gaming operations to the highest possible standards of efficiency, security and customer service in accordance with company procedures and current legislation. Their responsibility is to oversee all the irrespective games played, and ensure that rules are adhered to and players don’t cheat. They are responsible for the maintenance of the equipment and handle all customer questions and complaints.

Deal with public is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Actor/actress: Actors/actresses play roles and parts on live stage performances, TV, radio, video, motion picture productions, or other settings for entertainment or instruction. They use body language (gestures and dancing) and voice (speech and singing) in order to present the character or story according to the script, following the guidelines of a director.
Circus arts teacher: Circus arts teachers instruct students in a recreational context in the various circus techniques and acts such as trapeze acts, juggling, mime, acrobatics, hooping, tightrope walking, object manipulation, unicycling tricks, etc. They provide students with a notion of circus history and repertoire, but mainly focus on a practice-based approach in their courses, in which they assist students in experimenting with and mastering different circus techniques, styles and acts and encourage them to develop their own style. They cast, direct and produce circus performances, and coordinate the technical production and possible set, props and costume usage on stage.
Drama teacher: Drama teachers instruct students in a recreational context in the various theatrical genres and dramatic expression forms, such as comedy, tragedy, prose, poetry, improvisation, monologues, dialogues etc. They provide students with a notion of theatre history and repertoire, but mainly focus on a practice-based approach in their courses, in which they assist students in experimenting with and mastering different dramatic expression styles and techniques and encourage them to develop their own style. They cast, direct and produce plays and other performances, and coordinate the technical production and the set, props and costume usage on stage.
Gaming dealer: Gaming dealers operate table games. They stand behind the game table and operate games of chance by dispensing the appropriate number of cards to players, or operating other gaming equipment. They also distribute winnings, or collect players’ money or chips.

References

1. Deal with public – ESCO