Determine charges for customer services

Description

Determine prices and charges for services as requested by customers; collect payments or deposits; arrange for billing.

Alternative labels

set up charges for customer services
determining charges for customer services
resolve charges for customer services
determination of charges for customer services
establish charges for customer services
fix charges for customer services
determine a charge for customer services

Skill type

skill/competence

Skill reusability level

occupation-specific

Relationships with occupations

Essential skill

Determine charges for customer services is an essential skill of the following occupations:

Customer service representative: Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Optional skill

Determine charges for customer services is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

 


 

References

  1. Determine charges for customer services – ESCO

 

Last updated on September 20, 2022