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Career Guidance Skills information skills S2.6 - calculating and estimating S2.6.2 - determining values of goods or services Determine charges for customer services
Description
Determine prices and charges for services as requested by customers. Collect payments or deposits. Arrange for billing.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 1 occupations
- Total: 2 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
Optional for
- Toilet attendantToilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. T…
Related skills
- Customer service
- Communicate with customers
- Perform data analysis
- Perform cleaning duties
- Keep records of customer interaction
- Restock toilet facilities’ supplies
- Provide customer follow-up services
- Speak different languages
- Report on customers’ complaints related to toilet facilities
- Perform escalation procedure
- Follow organisational guidelines in the cleaning industry
- Process order forms with customer’s information
- Upsell products
