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Career Guidance Skills information skills S2.6 - calculating and estimating S2.6.2 - determining values of goods or services Determine charges for customer services
Description
Determine prices and charges for services as requested by customers. Collect payments or deposits. Arrange for billing.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 1 occupations
- Total: 2 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Customer service representativeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
Optional for
- Toilet attendantToilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. T…
Related skills
- Customer service
- Communicate with customers
- Listen actively
- Perform multiple tasks at the same time
- Process data
- Identify customer’s needs
- Maintain customer service
- Process refunds
- Maintain inventory of cleaning supplies
- Provide information
- Maintain cleaning equipment
- E-commerce systems
- Manage schedule of tasks
