Sales activities

The supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasing and sales invoices, payments etc. The sale of goods implies the proper presentation and positioning of the goods in the shop in terms of acessibility, promotion, light exposure.

sales activity
sales exercises
sales strategies
sales actions
selling activities
a sales activity
sales operations

knowledge

sector-specific

Sales activities is an essential knowledge of the following occupations:

Tobacco shop manager: Tobacco shop managers assume responsibility for activities and staff in specialised shops.
Shoe and leather accessories shop manager: Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops.
Audiology equipment shop manager:  Audiology equipment shop managers assume responsibility for activities and staff in specialised shops.
Telecommunication equipment shop manager: Telecommunication equipment shop managers assume responsibility for activities and staff in specialised shops.
Domestic appliances shop manager: Domestic appliances shop managers assume responsibility for activities and staff in specialised shops.
Medical goods shop manager: Medical goods shop managers are responsible for activities and staff in specialised shops. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Bakery shop manager: Bakery shop managers assume responsibility for activities and staff in specialised shops.
Toys and games shop manager: Toys and games shop managers assume responsibility for the activities and staff in specialised shops.
Building materials shop manager: Building materials shop managers assume responsibility for activities and staff in specialised shops.
Fish and seafood shop manager: Fish and seafood shop managers assume responsibility for activities and staff in specialised shops.
Audio and video equipment shop manager: Audio and video equipment shop managers assume responsibility for activities and staff in specialised shops.
Jewellery and watches shop manager: Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops.
Hardware and paint shop manager: Hardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order supplies when a product is out of supply and perform administrative duties if required.
Meat and meat products shop manager: Meat and meat products shop managers assume responsibility for activities and staff in specialised shops.
Sales support assistant: Sales support assistants perform a variety of general sales support tasks, such as supporting the development of sales plans, managing clerical activities of sales efforts, verifying client invoices and other accounting documents or records, compiling data, and preparing reports for other company departments.
Pet and pet food shop manager: Pet and pet food shop managers assume responsibility for activities and staff in specialised shops.
Antique shop manager: Antique shop managers assume responsibility for activities and staff in specialised shops.
Floor and wall coverings shop manager: Floor and wall coverings shop managers assume responsibility for activities and staff in specialised shops for wall and floor coverings.
Computer software and multimedia shop manager: Computer software and multimedia shop managers assume responsibility for activities and staff in specialised shops.
Photography shop manager: Photography shop managers are responsible for activities and staff in a photography store. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Sales processor: Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.
Furniture shop manager: Furniture shop managers assume responsibility for activities and staff in specialised shops.
Fruit and vegetables shop manager: Fruit and vegetables shop managers assume responsibility for activities and staff in specialised shops for fruit and vegetables.
Music and video shop manager: Music and video shop managers assume responsibility for the activities and staff in specialised shops.
Kitchen and bathroom shop manager: Kitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Ammunition shop manager: Ammunition shop managers are responsible for activities and staff in specialised shops.
Orthopaedic supply shop manager: Orthopaedic supply shop managers assume responsibility for activities and staff in specialised shops.They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Sporting and outdoor accessories shop manager: Sporting accessories shop managers assume responsibility for the activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Bookshop manager: Bookshop managers assume responsibility for activities and staff in this specialised store.
Clothing shop manager: Clothing shop managers assume responsibility for activities and staff in specialised shops.
Press and stationery shop manager: Press and stationery shop managers assume responsibility for the activities and staff in specialised shops.
Business and marketing vocational teacher: Business and marketing vocational teachers instruct students in their specialised field of study, sales and marketing, which is predominantly practical in nature. They provide theoretical instruction in service of the practical skills and techniques the students must subsequently master for a sales and marketing-related profession. Business and marketing vocational teachers monitor the students’ progress, assist individually when necessary, and evaluate their knowledge and performance on the subject of sales and marketing through assignments, tests and examinations.
Textile shop manager: Textile shop managers assume responsibility for activities and staff in specialised shops.
Shop manager: Shop managers are responsible for activities and staff in specialised shops.
Delicatessen shop manager: Delicatessen shop managers assume responsibility for activities and staff in specialised shops.
Motor vehicle shop manager: Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Craft shop manager: Craft shop managers are responsible for activities and staff in specialised shops that sell equipment and supplies for craft activities such as sewing, painting or pottery making. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Supermarket manager: Supermarket managers are responsible for activities and staff in a supermarket.
Cosmetics and perfume shop manager: Cosmetics and perfume shop managers assume responsibility for staff and activities in a drugstore. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.  They sell cosmetics, perfume, medicines and miscellaneous items.
Computer shop manager: Computer shop managers assume responsibility for activities and staff in specialised shops.
Confectionery shop manager: Confectionery shop managers assume responsibility for activities and staff in specialised shops for confectionery e.g. pastries, candy, and chocolate.
Flower and garden shop manager: Flower and garden shop managers assume responsibility for activities and staff in specialised shops.
Bicycle shop manager: Bicycle shop managers are responsible for activities and staff in specialised shops that sell and repair bicycles. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Fuel station manager: Fuel station managers assume responsibility for activities and staff in a fuel station.
Beverages shop manager: Beverages shop managers assume responsibility for activities and staff in specialised shops.
Second-hand shop manager: Second-hand shop managers assume responsibility for activities and staff in specialised shops.
Eyewear and optical equipment shop manager: Eyewear and optical equipment shop managers assume responsibility for activities and staff in specialised shops.

Sales activities is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.

Customer service representative: Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Movie distributor: Movie distributors are responsible for the coordination of the distribution of motion pictures and television series. They also oversee the sale of these movies on DVD, Blu ray and on other media.
Wholesale merchant: Wholesale merchants investigate potential wholesale buyers and suppliers and match their needs. They conclude trades involving large quantities of goods.
Producer: Producers are responsible for managing the production of music, motion pictures or series. They plan and coordinate all aspects of the production such as the direction, publication and financing. Producers oversee the production and manage all technical and logistic aspects of recording and editing.
Call centre quality auditor: Call centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the management.
Music producer: Music producers are responsible for acquiring music to be published. They listen to demos of songs and determine whether they are good enough to be published. Music producers oversee the production of records. They manage the technical aspects of recording and editing.
Vocational teacher: Vocational teachers instruct students in their specialised field of study, which is predominantly practical in nature. They provide theoretical instruction in service of the practical skills and techniques that the students must subsequently master in the specialised vocation of their choice and aid in the development of the according attitudes and values. Vocational teachers monitor the students progress, assist individually when necessary, and evaluate their knowledge and performance on the subject through assignments, tests and examinations.
After-sales service technician: After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
Technical sales representative: Technical sales representatives act for a business to sell its merchandise while providing technical insight for customers.
Drugstore manager: Drugstore managers are responsible for activities and staff in drugstores that sell items such as magazines, household products, medicines, cosmetics, candy or refreshments. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Call centre manager: Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react with plans, trainings, or motivational plans depending on the problems faced by the service. They strive for achievement of KPIs such as minimum operating time, sales per day, and compliance with quality parameters.
Book publisher: Book publishers are responsible for the selection of new materials. They decide which manuscripts, that the book editor has provided, are being published. Book publishers oversee the production, marketing and distribution of these texts.

References

1. Sales activities – ESCO