Ensure health and safety of visitors

Take the necessary precautions to ensure the physical safety of an audience or people visiting an activity. Prepare actions in case of emergency. Administer first aid and direct emergency evacuations.

Audience and visitors are passive, for active participants and clients see participants safety.

ensure visitors safety
ensure visitors’ health and safety
manage visitor safety
ensure audience and visitors safety
ensure visitors are healthy and safe
ensure spectator safety

skill/competence

cross-sector

Ensure health and safety of visitors is an essential skill of the following occupations:

Zoo curator: Zoo curators are usually the position of middle-management within an institution. Much of their work involves oversight, management and development of the animal collection. Often this is related to animal husbandry and welfare policy, the acquisition and disposition of zoo animals, and development of new exhibits. Zoos normally acquire animals through captive breeding programs. The zoo collection, trade, and transport of the animals is regulated by government agencies as well as guided by zoo membership organisations. Consequently, zoo curators act as a liaison between these agencies and the zoo itself. Additionally, they play an active role in the administration of zoo functions and all kinds of captive breeding programs.
Park guide: Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature parks.
Attraction operator: Attraction operators control rides and monitor the attraction. They provide first aid assistance and materials as needed, and immediately report to the area supervisor. They conduct opening and closing procedures in assigned areas.
Ride technician: Ride technicians work to maintain and repair amusement park attractions. They need a strong technical knowledge and have specialised knowledge of the rides they are assigned to maintain. Ride technicians usually keep records of the maintenance and repairs performed as well as uptime and downtime for each serviced attraction. Attention to safety is especially important in the maintenance and repair of amusement park rides.
Street performer: Street performers create street arts performances for outdoor spaces, using space and audience as a creative resource. They create their performance through playful exploration and experimentation with the purpose of entertaining and possibly also of sharing critical opinions concerning societal issues. They stimulate audience participation as a component of their performance whilst respecting the audience’s safety and integrity.
Mountain guide: Mountain guides assist visitors, interpret natural heritage and provide information and guidance to tourists on mountain expeditions. They support visitors with activities such as hiking, climbing and skiing in addition to ensuring their safety through monitoring both weather and health conditions.
Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Guide:
Guides assist individuals or groups on any art facility, travel or sightseeing tours or through places of touristic interest, such as museums, monuments and public places. They help people to interpret the cultural heritage of an object, place or area and provide information and guidance.
Front of house manager: Front of house managers are responsible for those areas of a live event venue that are accessible to the public. They make sure interaction with the customers or visitors goes smoothly and professionally. Front of house managers are responsible for ticket sales, any refreshments, and make sure spaces accessible to the public are set out properly. They interact with the venue manager and the stage manager.

Ensure health and safety of visitors is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Performance production manager: Performance production managers take care of a range of practical issues concerning the production. They deal with matters ranging from the recruitment of staff, procurement of materials and services, to freight, customs coordination, telecommunications, labor relations, logistics, information technology, government liaison, venue booking, scheduling, operations management, mending delay problems and workplace safety.
Stage manager: Stage managers coordinate and supervise the preparation and execution of the show to ensure the scenic image and the actions on stage comply with the artistic vision of the director and the artistic team.
Identify needs, monitor the technical and artistic processes during rehearsals and performances of live shows and events, according to the artistic project, the characteristics of the stage and technical, economic, human and security terms.

 
Performance artist: Performance artists create a performance which can be any situation that involves four basic elements: time, space, the performer’s body, or presence in a medium, and a relationship between the performer and audience or onlookers. It can either be scripted or spontaneous, with or without audience participation. The performance can be live or via media. Performance art can happen anywhere, in any venue or setting and for any length of time.

References

1. Ensure health and safety of visitors – ESCO