Interpret automatic call distribution data

Table of Contents

1. Description 2. Occupations requiring this skill 3. Related skills

Career Guidance Skills information skills S2.7 - analysing and evaluating information and data S2.7.6 - evaluating systems, programmes, equipment and products Interpret automatic call distribution data

Description

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Interpret information of call distribution system, a device that transmits incoming calls to specific groups of terminals.

Occupations requiring this skill

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This section is generated automatically.

Skill demand overview

Essential in 2 occupations
Optional in 0 occupations
Total: 2 occupations
Most common in: ISCO major group 3 (Technicians and associate professionals)

Essential for

Call centre supervisor
Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities. Duties The duties of a call centre supervisor…
Call centre manager
Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react…

Related skills

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Last updated on February 19, 2026