Description
Assess the day-to-day service quality delivered by the different departments of an air transport operator to its customers. Short- and long-term summaries of this information provide a vital input to the company.
Alternative labels
measure airport service performance
monitor the performance of airport services
assess the day-to-day quality of services delivered by an air transport operator
track the performance of airport services
monitor air transport operator service quality
track airport service performance
monitor the quality of services provide by an air transport operator
measure the performance of airport services
analyse the day-to-day quality of services delivered by an air transport operator
Skill type
skill/competence
Skill reusability level
occupation-specific
Relationships with occupations
Essential skill
Monitor airport service performance is an essential skill of the following occupations:
Airport chief executive: Airport chief executives lead a group of airport directors who are responsible for all areas of the airport. They envision and make decisions on the strategic direction of the airport based on the information provided by their team of managers.
Optional skill
Monitor airport service performance is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
References
