Description
Communicate with others with the intention of reaching a common understanding or to resolve a point of difference, without losing sight of one’s own or others’ intentions or goals.
Alternative labels
resolve conflict
negotiating compromise
influence decision-making processes
bargain
manage complaints
defuse conflict
seek agreement
negotiate compromises
bargaining
Skill type
skill/competence
Skill reusability level
transversal
Essential knowledge of
Essential skill of
Optional knowledge of
Optional skill of
References
Last updated on April 3, 2022