Description
Observe clients/members at all times and inform them where necessary about health and safety requirements and emergency procedures.
Alternative labels
offer fitness customer care
provide fitness care to customers
offer support to fitness clients
provide customer care on fitness
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Provide fitness customer care is an essential skill of the following occupations:
Leisure attendant: Leisure attendants promote health and fitness participation for new and existing members. They provide a clean, safe and friendly environment that promotes regular member attendance and satisfaction. They are source of information and encouragement for all members and actively assist fitness instructors and other workers wherever possible.
Fitness instructor: Fitness instructors build fitness participation of new and existing members through fitness experiences that meet their needs. They deliver fitness instruction to individuals, with the use of equipment, or to a group, through fitness classes. Both individual and group instructors have the purpose of promoting and delivering safe and effective exercise. Depending on the specific situation, some additional knowledge, skills and competences may be required.
Optional skill
Provide fitness customer care is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
References
