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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Provide information to passengers
Description
Provide passengers with correct information in a polite and efficient manner; use proper etiquette to assist physically challenged travellers.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 8 occupations
- Optional in 3 occupations
- Total: 11 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Bus driverBus drivers operate buses or coaches, take fares, and look after passengers. They transport people between various places—including, work, school, and shopping centers—and across s…
- Tram driverTram drivers operate trams, take fares, and look after passengers.DutiesTram drivers typically do the following:carry out equipment checks at the start of their shiftdrive the tram…
- Trolley bus driverTrolley bus drivers operate trolley buses or guided buses, take fares, and look after passengers. Duties The duties of a trolley bus driver include, but are not limited to:…
- Ship steward/ship stewardessShip stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety proce…
- Passenger fare controllerPassenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.…
- Railway passenger service agentRailway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, …
- Chief conductorChief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closin…
- Train conductorTrain conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable informati…
Optional for
- Steward/stewardessStewards/stewardesses perform food and beverage service activities on all land, sea and air travel services. Other titles The following job titles also refer to steward/stewardess:…
- Flight attendantFlight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs…
- Fisheries boatmasterFisheries boatmasters operate fishing vessels in coastal waters performing operations at the deck and engine. They control the navigation as well as capture and conservation of fis…
Related skills
- Use different communication channels
- Assist passengers
- Provide first aid
- Perform services in a flexible manner
- Help to control passenger behaviour during emergency situations
- Communicate clearly with passengers
- Assist disable passengers
- Act reliably
- Handle petty cash
- Health and safety measures in transportation
- Manage the customer experience
- Communicate with customers
