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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Update message displays
Description
Update message displays that show passenger information.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 0 occupations
- Total: 1 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Railway sales agentRailway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerica…
Related skills
- Persuade clients with alternatives
- Identify customer’s needs
- Communicate with customers
- Communicate with customer service department
- Geographic areas
- Process order forms with customer’s information
- Sell train tickets
- Interpret customer non-verbal communication
- Adapt communication style according to recipient
- Follow ethical code of conduct in transport services
- Use different communication channels
- Act reliably
