Analyse business requirements

Study clients’ needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.

analyse customer product risks
business requirements analysis

skill/competence

cross-sector

Analyse business requirements is an essential skill of the following occupations:

Corporate social responsibility manager: Corporate social responsibility managers monitor the practices of organisations and companies with regard to ethics and impact on the larger community. They advise on social responsibility and sustainability matters depending on the company’s needs. Corporate social responsibility managers promote actions that are environmentally conscious, philanthropic or related to human rights.
Data warehouse designer: Data warehouse designers are responsible for planning, connecting, designing, scheduling, and deploying data warehouse systems. They develop, monitor and maintain ETL processes, reporting applications and data warehouse design.
ICT intelligent systems designer: ICT intelligent systems designers apply methods of artificial intelligence in engineering, robotics and computer science to design programs which simulate intelligence including thinking models, cognitive and knowledge-based systems, problem solving, and decision making. They also integrate structured knowledge into computer systems (ontologies, knowledge bases) in order to solve complex problems normally requiring a high level of human expertise or artificial intelligence methods.
ICT capacity planner: ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ICT service, and plan for short, medium, and long term business requirements.
ICT business analysis manager: ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.
Public funding advisor: Public funding advisors advise individuals and businesses about funding opportunities given by the government. They analyse the needs of clients, consult them on funds, grants and subsidies that apply to them and help with the application process. Public funding advisors also set up public grant administration in organisations.
ICT business development manager: ICT business development managers increase business opportunities for the organisation and develop strategies that will enhance the smooth running of the organisation, product development and product distribution. They negotiate prices and establish contract terms.
EBusiness manager: eBusiness managers create and execute a company’s electronic strategy plan for selling products and services online. They also improve data integrity, placement of online tools and brand exposure and monitor sales for companies that market products to customers using the internet. They collaborate with the marketing and sales management team using ICT tools to reach sales goals and provide accurate information and offerings to business partners.
Business consultant: Business consultants analyse the position, structure and processes of businesses and companies and offer services or advice to improve them. They research and identify business processes such as financial inefficiencies or employee management and devise strategical plans to overcome these difficulties. They work in external consulting firms where they provide an objective view on a business and or company’s structure and methodological processes.
Knowledge engineer: Knowledge engineers integrate structured knowledge into computer systems (knowledge bases) in order to solve complex problems normally requiring a high level of human expertise or artificial intelligence methods. They are also responsible for eliciting or extracting knowledge from information sources, maintaining this knowledge, and making it available to the organisation or users. To achieve this, they are aware of knowledge representation and maintenance techniques (rules, frames, semantic nets, ontologies) and use knowledge extraction techniques and tools. They can design and build expert or artificial intelligence systems that use this knowledge.
Database designer: Database designers specify the database’s logical structure, processes, and information flows. They design data models and databases to serve data acquisition.
Software architect: Software architects create the technical design and the functional model of a software system, based on functional specifications. They also design the architecture of the system or different modules and components related to the business’ or customer requirements, technical platform, computer language or development environment.
Digital games designer: Digital games designers develop the layout, logic, concept and gameplay of a digital game. They focus on playfield design, specification writing, and entry of numeric properties that balance and tune the gameplay.
ICT network architect: ICT network architects design the topology and connectivity of ICT network such as hardware, infrastructure, communication and hardware components.
ICT system architect: ICT system architects design architecture, components, modules, interfaces, and data for a multi-components system to meet specified requirements.
User experience analyst: User experience analysts assess client interaction and experience and analyse users’ behaviours, attitudes, and emotions about the usage of a particular product, system or service. They make proposals for the improvement of the interface and usability of products, systems or services. In doing so, they take into consideration the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership, as well as the person’s perceptions of system aspects such as utility, ease of use and efficiency, and user experience dynamics.
ICT business analyst: ICT business analysts are in charge of analysing and designing an organisation’s processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.

Analyse business requirements is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Telecommunications engineer: Telecommunications engineers design, build, test and maintain telecommunication systems and networks, including radio and broadcasting equipment.
They analyse customer needs and requirements, ensure that the equipment meets regulations, and prepare and present reports and proposals on telecommunication-related problems. Telecommunications engineers design and oversee the service delivery in all it’s phases, supervising the installation and use of telecommunications equipment and facilities, preparing documentation and providing training for company staff once new equipment has been installed.
Enterprise architect: Enterprise architects balance technological opportunities with business requirements. They also maintain a holistic view of the organisation’s strategy, processes, information and ICT assets and link the business mission, strategy and processes to the ICT strategy.
Client relations manager:
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
User interface designer: User interface designers are in charge of designing user interfaces for applications and systems. They perform layout, graphics and dialogues design activities as well as adaptation activities.
ICT resilience manager: ICT resilience managers research, plan and develop models, policies, methods, techniques and tools that enhance an organisation’s cyber security, resilience and disaster recovery.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
Telecommunications analyst: Telecommunications analysts review, analyse and evaluate an organisation’s telecommunications needs and systems. They provide training on the telecommunications system features and functionalities.
Digital media designer: Digital media designers create and edit graphics, animations, sound, text and video to assist in the creation of integrated multimedia products. They may perform activities related to the web, social networks, augmented reality and virtual reality but exclude the production of music using physical instruments and complex software sound synthesis tools. Digital media designers may program and build websites, mobile applications and other multimedia products.

References

1. Analyse business requirements – ESCO