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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Answer patients' questions
Description
Respond in a friendly and professional manner to all inquiries from current or potential patients, and their families, of a healthcare establishment.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 6 occupations
- Optional in 5 occupations
- Total: 11 occupations
- Most common in: ISCO major group 3 (Technicians and associate professionals)
Essential for
- Medical administrative assistantMedical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of pati…
- Doctors’ surgery assistantDoctors' surgery assistants support doctors of medicine in medical measures, in performing simple support activities during medical procedures, standardised diagnostic programmes a…
- Front line medical receptionistFront line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the sup…
- Chiropractic assistantChiropractic assistants perform routine and administrative tasks to support patient care and work under the sole direction and supervision of a Chiropractor or Specialized Chiropra…
- Prosthetist-orthotistProsthetist-orthotists design and custom fit prostheses and orthoses for individuals who are missing a limb from accident, disease, or congenital conditions or for individuals who …
- Waiting list coordinatorWaiting list coordinators guarantee the day to day management of waiting list time. They plan when operation rooms are available and call patients in to be operated. Waiting list…
Optional for
- Medical records clerkMedical records clerks organise, keep up-to-date and archive patients` records for medical staff availability. They transfer medical information from a patient's paper records to a…
- Scientific laboratory technicianScientific laboratory technicians carry out laboratory-based research, analysis and testing and support life science professionals. They sample, test, measure, research and analyse…
- Medical practice managerMedical practice managers manage the day-to-day operations of a medical practice. They oversee the staff and business side of the practice. Duties The duties of a medical practice …
- Medical records managerMedical records managers are responsible for managing activities of medical records units which maintain and secure patient data. They supervise, oversee and train employees while …
- Hospital porterHospital porters are professional healthcare assistants who transport people on stretchers around the hospital site, as well as and items. Duties Hospital porters typically do the …
Related skills
- Maintain healthcare user data confidentiality
- Medical terminology
- Comply with legislation related to health care
- Work in multidisciplinary health teams
- Medical informatics
- Identify patients’ medical records
- Customer service
- Work in a multicultural environment in health care
- Collect healthcare user’s general data
- Comply with quality standards related to healthcare practice
- Health records management
- Apply organisational techniques
