Apply operations for an ITIL-based environment

Description

Properly operate ITIL (Information Technology Infrastructure Library) based service desk procedures.

Alternative labels

administer operations for an ITIL-based environment
employ operations for an ITIL-based environment
applying operations for ITIL-based environments
implement operations for an ITIL-based environment
applying operations for an ITIL-based environment
apply an operation for an ITIL-based environment
utilise operations for an ITIL-based environment

Skill type

skill/competence

Skill reusability level

occupation-specific

Relationships with occupations

Essential skill

Apply operations for an ITIL-based environment is an essential skill of the following occupations:

Optional skill

Apply operations for an ITIL-based environment is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Call centre agent: Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.

 


 

References

  1. Apply operations for an ITIL-based environment – ESCO

 

Last updated on September 20, 2022