Tolerate stress

Maintain a temperate mental state and effective performance under pressure or adverse circumstances.

permit stress
tolerating stress
stress toleration
endure stress
abide stress
stress tolerance

skill/competence

sector-specific

Tolerate stress is an essential skill of the following occupations:

Tram driver: Tram drivers operate trams, take fares, and look after passengers.
Paramedic in emergency responses: Paramedics in emergency responses provide emergency care to sick, injured, and vulnerable persons in emergency medical situations, before and during transport to a medical facility. They implement and oversee the transfer of the patient in connection with transport. They provide assistance in acute situations, implement life-saving emergency measures, and monitor the performance of the transportation process. As allowed by national law they may also provide oxygen, certain drugs, the puncture of peripheral veins and infusion of crystalloid solutions and perform endotracheal intubation if needed for the immediate prevention of threats for the life or health of an emergency patient.
Child care social worker: Child care social workers provide social services to children and their families in order to improve their social and psychological functioning. They aim to maximize family’s well-being and protect children from abuse and neglect. They assist adoption arrangements and find foster homes where needed.
Call centre agent: Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
Anaesthetic technician: Anaesthetic technicians assist specialised doctors in anaesthetics. They prepare operating theatres and other specialised clinics for anaesthetic procedures, prepare the equipment needed for anaesthesia, and assist with inducing and maintaining adequate anaesthesia and post-anaesthesia procedures. They do so under supervision, following the orders of the doctor of medicine.
Consultant social worker: Consultant social workers deliver high quality social work services by contributing to the development and improvement of social work and social care practice. They contribute to policy development, deliver trainings and focus on research in the field of social work practices.
Education welfare officer: Education welfare officers address the social and psychological well-being of students. They counsel students concerning their personal issues that affect their school behaviour, performance and social life. These issues may range from attention deficit problems, to social and personal issues such as poverty or domestic and sexual abuse. Education welfare officers also handle the communication between the students, the parents and the school.
Fire service vehicle operator: Fire service vehicle operators drive and operate emergency fire service vehicles such as firetrucks. They specialise in emergency driving and assist firefighting operations. They ensure that all material is well stored on the vehicle, transported and ready for usage.
Foster care support worker: Foster care support workers assist and support mentally or physically abused children to be legally separated from their parents. They help them to recover by placing them in appropriate families and making sure that the children welfare is a priority.
Child welfare worker: Child welfare workers provide early intervention and support to children and their families in order to improve their social and psychological functioning. They aim to maximise the family well-being and protect children from abuse and neglect. They advocate for children so that their rights are respected within and outside the family. They may assist single parents or find foster homes for abandoned or abused children.
Life guard: Life guards monitor and ensure safety in the aquatic facility by preventing and responding to any emergencies. They identify potential risks, advise individuals on proper behaviour and dangerous zones, conduct life-saving techniques such as first aid and supervise activities of the general public.
Trolley bus driver: Trolley bus drivers operate trolley buses or guided buses, take fares, and look after passengers.
Social work practice educator: Social work practice educators teach, supervise and assess social work students prior, during and after they have obtained their degree. They contribute to their placement and have the authority to recommend students on the basis of appropriate evidence.
Social work researcher: Social work researchers manage research projects aiming to investigate and provide reports on social issues. They first perform research by gathering information through interviews, focus groups and questionnaires; followed by organising and analysing the gathered information using computer software packages. They analyse social problems and needs, and the different ways and techniques to respond to them.
Gerontology social worker: Gerontology social workers provide assistance to elderly individuals and their families helping them to cope with their biopsychosocial needs. They help connecting the elderly with community resources by gathering information about the array of services available to them. Gerontology social workers assess their clients’ needs, functional capacity and health problems and liaise with medical professionals when necessary.
Airport baggage handler: Airport baggage handlers receive and return the luggage of passengers at airport terminals. They prepare and attach baggage claim checks, stack baggage on carts or conveyors and may return baggage to patrons on receipt of claim check.
Child day care worker: Child day care workers provide social services to children and their families in order to improve their social and psychological functioning. They aim to maximise family’s well-being by caring of children during the day.
Humanitarian advisor: Humanitarian advisors ensure strategies to reduce the impact of humanitarian crises on a national and/or international level. They provide professional advice and support and this in collaboration with different partners.
Social worker: Social workers are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to provide various forms of therapy and counselling, group work, and community work. Social workers guide people to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments.
Youth offending team worker: Youth offending team workers support young offenders by preventing them from reoffending, counselling them for behavioural changes, referring them to agencies that provide housing, helping them back into education, involving them in constructive activities, visiting them when located in secure institutions and assessing future risks.
Benefits advice worker: Benefits advice workers guide individuals in the social work area to help them solve specific problems in their personal life by addressing personal and relationship issues, inner conflicts, depression and addictions. They attempt to empower individuals to achieve change and improve the quality of their life. They may also support and advise clients on demanding their social security benefits.
Family support worker: Family support workers provide emotional and practical help and advice to families that go through difficulties such as addictions, disabilities, sickness, imprisoned parents, marital and financial difficulties. They provide advice on the best solution for the children in relation to their stay with their families or not. They also provide information on the available services based on the family’s specific needs.
Residential childcare worker: Residential childcare workers counsel and support children who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the families in order to arrange their visits.
Housing support worker: Housing support workers provide support and assistance to elderly, people with a physical impairment or learning disability, homeless people, ex-drug addicts, ex-alcohol addicts or ex-offenders.
Residential home older adult care worker: Residential home older adult care workers counsel and support elderly who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the clients’ families in order to arrange their visits.
Aviation data communications manager: Aviation data communications managers perform the planning, implementation and maintenance of data transmission networks. They support data processing systems linking participant user agencies to central computers.
Mental health support worker: Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.
Emergency ambulance driver: Emergency ambulance drivers use emergency vehicles to respond to medical emergencies and support the work of paramedics, move patients safely, take note of changes in the patient’s vital signs and report to the paramedics in charge, ensuring the medical equipment is well stored, transported and functional, under supervision and on order of a doctor of medicine.
Wedding planner: Wedding planners assist with all logistical details required concerning their client’s wedding ceremony. Based on their client’s requirements, they make arrangements for floral decorations, wedding venue and catering, guest invitations, etc., coordinating activities both before and during the wedding.
Residential home young people care worker: Residential home young people care workers provide assistance and support to young people who face complex emotional needs expressed in challenging behaviours. They support young adults with learning disabilities coping with school, encourage them to household activities and help them to take responsibility.
Emergency medical dispatcher: Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.
Clinical social worker: Clinical social workers provide therapy, counselling, and intervention services to clients. They treat clients with personal struggles, namely mental illness, addiction, and abuse, advocating for them and helping them gain access to the necessary resources. They also focus on the impact of medical and public health issues within social aspects.
Homelessness worker: Homelessness workers provide on-the-spot assistance, counselling and advice to people who have housing problems or live on the streets. They present them with services available to homeless people starting from hostel vacancies to financial aid services. They may have to cope with persons with mental health problems, addictions or victims of domestic or sexual abuse.
Aircraft dispatcher: Aircraft dispatchers authorise, regulate, and control commercial airline flights according to governmental and company regulations. They expedite and ensure flight flow by preparing logs of flights, delays, cancellations, and changes in schedules or flight plans.
Taxi driver: Taxi drivers operate a licensed private passenger transportation vehicle, looking after customers, taking fares and managing vehicle servicing.
Ground steward/ground stewardess: Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets and helping passengers to apply for refunds after a delay or cancellation.
Hospital social worker: Hospital social workers provide counselling to patients and their families helping them to better cope with the illness, the emotions surrounding diagnosis, and with social and financial problems. They work in cooperation with doctors, nurses and other health professionals sensitising them on the emotional aspects of a patient. They act as link between patients and medical staff. Hospital social workers also support the patients and their families with the discharge from the hospital.
Crisis situation social worker: Crisis situation social workers provide emergency support and assistance to persons with physical or mental disorders by addressing their distress, impairment, and instability. They assess the level of risk, mobilise client resources, and stabilise the crisis.
Residential home adult care worker: Residential home adult care workers counsel and support vulnerable adults who have physical or mental disabilities or addiction issues. They monitor their progress and provide them with care in a positive living environment. They work with families to support individuals’ development and meet their needs.
Residential care home worker: Residential care home workers follow a specific plan to provide day-to-day care to clients. They develop a client-focused environment in the care homes where they work. They look after the physical and mental wellbeing of clients by providing social care in residential centres
Community care case worker: Community care case workers perform assessment and care management. They organise domiciliary services to support vulnerable adults who are living with physical impairment or convalescing, aiming to improve their lives in the community and enabling them to live safely and independently at their own home.
Social care worker: Social care workers provide support and help people with care services. They help people to live full and valued lives in the community. They assist babies, young children, adolescents, adults and older adults.They attend to the psychological, social, emotional and physical needs of service users. They work in a large variety of settings with individuals, families, groups, organisations and communities.
Victim support officer: Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour. They develop solutions according to the different needs and feelings of persons.
Social work lecturer: Social work lecturers are professionals who exercise dual roles, on one hand they practice the academic discipline that provides social services, such as counselling, therapy or advocacy, to individuals or groups of people and on the other hand they are part of the academic world providing professional education, engaging also in research and knowledge development, contributing to solutions concerning complex social problems and innovative approaches to ameliorate those problems. They teach social work knowledge, skills and values for preparing students to engage in culturally competent social work practice with diverse populations and communities.
Crisis helpline operator: Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.
Family social worker: Family social workers provide emotional and practical help and advice to families that go through difficulties such as addictions, disabilities, sickness, imprisoned parents, marital and financial problems. They provide advice on what is best for the children in relation to their stay with their families or not, depending on the particular situation.
Military welfare worker: Military welfare workers assist families in coping with the deployment in the military of a family member by supporting them through the adjustment process of leaving and returning of the family member. They help teenagers go through the fear of loosing their parents to the military or not recognising their parents at their return. Military and veterans social workers help veterans to re-adapt to civilian life and help them manage sufferings, trauma disorders or griefs.
Criminal justice social worker: Criminal justice social workers tackle criminal behaviour and reduce risk of reoffending by promoting and establishing programs to prevent crime within communities. They assist in prosecutions and help to investigate criminal cases. They assist prisoners reinsert into the community after release from custody. They also support and supervise the offenders sentenced to community service and provide support to the victims and the people closely affected by the crime.
Disability support worker: Disability support workers provide personal assistance and support to individuals of all ages with disability conditions, either intellectual or physical disabilities. They work with other health professionals to maximise individuals physical and mental well being. Their duties include bathing, lifting, moving, dressing or feeding people with disability.
Hospital porter: Hospital porters are professional healthcare assistants who transport people on stretchers around the hospital site, as well as and items.
Mental health social worker: Mental health social workers assist and provide counselling to people with mental, emotional, or substance abuse problems. They focus on providing personalised support to cases and monitor the recovery process of their clients by providing therapy, crisis intervention, client advocacy and education. Mental health social workers may contribute to mental health services improvement and mental health outcomes for citizens.
Migrant social worker: Migrant social workers provide advice to migrants in order to guide them through the necessary steps of integration, namely living and working in a foreign country. They explain eligibility criteria, rights, and duties. They help migrants in the development and maintenance of their information as clients for further referral to day care, social services and employment programs. Migrant support workers collaborate with employers and inform them of the available migrant services, advocating for migrant clients.
Enterprise development worker: Enterprise development workers support enterprises in solving big social problems by liaising with communities and customers. They strive to improve the productivity of employees and the health of their families by focusing on the work-life balance.
Stevedore: Stevedores sort, handle, load and unload freight into over-the-road equipment in accordance with oral and written instructions, as well as state regulations. They move freight such as boxes, bulky items, or even large pallets of goods to and from storage areas and onto transport vehicles.
Social work supervisor: Social work supervisors manage social work cases by investigating alleged neglect or abuse cases. They make family dynamics assessment and provide assistance to sick people or with emotional or mental disorders. They train, assist, advise, evaluate and assign work to subordinate social workers making sure that all work is done according to the established policies, laws, procedures and priorities.
Youth worker: Youth workers assist and counsel young people helping them to reach their full potential by facilitating their personal, social and educational growth. They are also involved in managing youth and community projects and resources, delivering programmes related with health, relationships, smoking, drugs or violence issues. Youth workers advocate young people’s interests and collaborate with other organizations that support young people.
Rescue diver: Rescue divers are divers that manage underwater emergencies. They prevent and manage problems underwater, handle dive emergencies and operate rescue equipment. Rescue divers manage diving operations in seas or waterways. They work under demanding physical conditions to rescue and retrieve people or objects.
Palliative care social worker: Palliative care social workers provide assistance and counselling to patients with a chronic or a terminal disease and their families with the practical arrangements. They arrange the required medical care for the patient and help the family to adjust to the diagnosis by providing support and attention to their emotional needs, helping them to understand their options.
Employment support worker: Employment support workers provide assistance to people with difficulties to find a job and long-term unemployed people. They provide guidance in the creation CVs, searching for job openings, contacting employers, and the preparation for job interviews.
Adult community care worker: Adult community care workers perform assessment and care management of communities of adults who live with physical impairments or convalescing states. They aim to improve their life in the community and enable them to live safely and independently at their own home.
Community social worker: Community social workers help people in disadvantage or excluded from society to change their situation and handle their integration problems. They work with communities focusing on specific groups. Community social workers liaise closely with social workers, schools, local authorities and probation officers representing people before policy makers at local and national level.
Substance misuse worker: Substance misuse workers provide assistance and counselling to people with substance abuse problems. They monitor their progress, advocate for them, and performe crisis interventions and group therapy. They also assist patients dealing with the consequences of tobacco, alcohol or recreational drugs abuse, which can be problematics as unemployment, physical or mental disorders and poverty.
Baggage flow supervisor: Baggage flow supervisors monitor the flow of baggage in airports to ensure baggage makes connections, arrives at the destinations in a timely manner. They communicate with baggage managers to ensure compliance with regulations and apply correct solutions. Baggage flow supervisors collect, analyse and maintain records on airline data, passenger, and baggage flow, as well as creating and distributing daily reports regarding staff needs, safety hazards, maintenance needs and incident reports. They ensure cooperative behaviour and resolve conflicts.
Rehabilitation support worker: Rehabilitation support workers provide counselling to individuals dealing with birth defects or with major consequences caused by diseases, accidents, and burnouts. They help them to cope with personal, social and vocational issues. They assess the personal needs of clients, develop rehabilitation plans, get involved in the training, and help people undergoing a rehabilitation plan with job placement.
Auctioneer: Auctioneers conduct auctions by accepting bids and declaring goods sold.
Care at home worker: Care at home workers provide domiciliary services to vulnerable adults including frail elderly or disabled people who are living with physical impairment or convalescing. They aim to improve their lives in the community and assure patients can live safely and independently in their own home.
Community development social worker: Community development social workers support individuals, families, and groups in socially or financially deprived areas. They provide leadership and bring local people together to make changes and tackle social inequality, helping people to develop the skills needed to eventually run their own community groups.

Tolerate stress is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Crossing guard: Crossing guards direct pedestrians in public places like streets nearby schools or railways to cross public roads and intersections by observing traffic and holding a stop sign towards the vehicles to allow the crossing of pedestrians in a safe and orderly manner.
Election observer: Election observers are skilled and trained spectators of  the elections in a functioning democracy in order to enhance the transparency and credibility of the observed elections.
Aviation meteorologist: Aviation meteorologists forecast weather conditions in airports. They provide day-to-day, hour-to-hour observations, analysis, forecasts, warnings, and advice to pilots, airport operators and airlines in meteorological matters. They report weather conditions expected at airports, current conditions, and en route forecasts.
Aviation communications and frequency coordination manager: Aviation communications and frequency coordination managers are in charge of activities and projects aimed to enable the appropriate communication infrastructure that supports the exchange of information between airspace users.
Child care worker: Child care workers provide care for children when the parents or family members are unavailable. They look after the children’s basic needs and help or supervise them during play. Child care workers can work for preschools, daycare centres, childcare agencies or individual families.
Wholesale merchant: Wholesale merchants investigate potential wholesale buyers and suppliers and match their needs. They conclude trades involving large quantities of goods.
Air traffic controller: Air traffic controllers assist pilots by providing information concerning the height, speed and course. They assist pilots in order to facilitate a safe take off and landing of aircrafts. They are responsible for maintaining a secure and orderly movement of aircraft along major air routes up in the sky and around airports. They control air traffic in and within vicinity of airports according to established procedures and policies to prevent collisions and to minimise delays arising from traffic congestion.
Vehicle rental agent:
Vehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments.

Aeronautical information service officer: Aeronautical information service officers maintain the operational timing from sunrise to sunset in order to ensure that the information passed by agencies is authentic. They strive to ensure safety, regularity and efficiency.
International forwarding operations coordinator: International forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. They deal with administrative burdens associated with international operations such as regulations in different national contexts for imports and exports. They provide business support, project coordination, evaluation and management of current systems and international supply chain management and procedures as required.
Civil registrar: Civil registrars collect and record acts of birth, marriage, civil partnership and death.
Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Guide dog instructor: Guide dog instructors train dogs to be responsible in guiding blind people to travel effectively. They plan the training sessions, match guide dogs with their clients and ensure overall routine care of the training dogs. Guide dog instructors also provide advice to the blind people in the use of techniques that facilitate dog’s travel skills and mobility.
Call centre supervisor: Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities.
Odds compiler: Odds compilers compile the odds in gambling. They are employed by a bookmaker, betting exchange, lotteries and digital/on-line as well as casinos who sets the odds for events (such as sporting outcomes) for customers to place bets on. Apart from pricing markets, they also engage in any activity regarding the trading aspects of gambling, such as monitoring customer accounts and the profitability of their operations. An odds compiler may be required to monitor the financial position the bookmaker is in and adjust their position (and odds) accordingly. They may also be consulted as to whether to accept a bet or not.
Co-pilot: Co-pilots are responsible for assisting captains by monitoring the flight instruments, handling radio communications, watching for air traffic, and taking over for the pilot as needed. They adhere to the pilot’s commands, flight plans, and regulations and procedures of aviation national authorities, companies, and airports.
Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Rail intermodal equipment operator: Rail intermodal equipment operators assist in the loading of trailers and containers on and off railcars and chassis. They manoeuvre tractor-trailer combinations around tight corners and in and out of parking spaces. They use an on-board computer peripheral to communicate with yard management computer system and to identify railcars.
Airport operations officer: Airport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and landing of aircrafts
Aircraft pilot: Aircraft pilots control and navigate aircraft. They operate the mechanical and electrical systems of the aircraft and transport people, mail and freight.
Intermodal logistics manager: Intermodal logistics managers manage and oversee commercial and operational aspects of intermodal logistics for an organisation.
Passport officer: Passport officers provide passports and other travel documents such as certificates of identity and refugee travel documents. They also keep record of all provided passports.
Civil enforcement officer: Civil enforcement officers patrol the streets to enforce parking restrictions, ensure a free flow of traffic is maintained, ensure the safety of pedestrians, and ensure traffic and parking laws are complied with. They aid with the combating of crime and crime reduction by providing assistance during incidents and providing patrol services.
Aviation safety officer: Aviation safety officers plan and develop safety procedures for aviation companies. They study safety regulations and restrictions relative to aviation company operations. Hence, they direct activities of personnel in order to safeguard the application of safety measures in compliance with regulations.
Programme funding manager: Programme funding managers take the lead in developing and realizing the funding strategy of the programmes of an organisation.
Deck officer: Deck officers or mates perform the watch duties on board of vessels like determining the course and speed, manoeuvring to avoid hazards, and continuously monitoring the vessels position using charts and navigational aids. They maintain logs and other records tracking the ship’s movements. They ensure that the proper procedures and safety practices are followed, check that equipment is in good working order, and oversee the loading and discharging of cargo or passengers. They supervise crew members engaged in maintenance and the primary upkeep of the vessel.
Private chauffeur: Private chauffeurs transport their employers to a particular destination safely and on time. They use navigation devices to reach the destination in the shortest time possible, advise on weather and traffic conditions and comply with legal driving regulations.
Flight attendant: Flight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs passengers to assigned seats. They prepare reports after landing describing how the flight went in terms of operations, procedures, and anomalities.
Human resources manager: Human resources managers plan, design and implement processes related to the human capital of companies. They develop programs for recruiting, interviewing, and selecting employees based on a previous assessment of the profile and skills required in the company. Moreover, they manage compensation and development programs for the company’s employees comprising trainings, skill assessment and yearly evaluations, promotion, expat programs, and general assurance of the well-being of the employees in the workplace.

References

1. Tolerate stress – ESCO