Description
The software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices and network solutions.
Alternative labels
business IT systems
Skill type
knowledge
Skill reusability level
sector-specific
Relationships with occupations
Essential knowledge
Business ICT systems is an essential knowledge of the following occupations:
ICT business development manager: ICT business development managers increase business opportunities for the organisation and develop strategies that will enhance the smooth running of the organisation, product development and product distribution. They negotiate prices and establish contract terms.
Optional knowledge
Business ICT systems is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.
Business administration vocational teacher: Business administration vocational teachers for business administration instruct students in their specialised field of study, business administration, which is predominantly practical in nature. They provide theoretical instruction in service of the practical skills and techniques the students must subsequently master for a business administration-related profession, such as accountant or banker. Business administration vocational teachers monitor the students’ progress, assist individually when necessary, and evaluate their knowledge and performance on the subject of business administration through assignments, tests and examinations.
Data centre operator: Data centre operators maintain computer operations within the data centre. They manage daily activities within the centre to solve problems, maintain the system availability, and evaluate the system’s performance.
ICT buyer: ICT buyers create and place purchase orders for ICT products and services, handle receiving and invoice issues, assess current procurement practices and effectively apply strategic sourcing methodologies. They build relationships with strategic vendors and negotiate price, quality, service levels and delivery terms.
ICT business analyst: ICT business analysts are in charge of analysing and designing an organisation’s processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
References
- Business ICT systems – ESCO
