Communicate reports provided by passengers

Transmit information provided by passengers to superiors. Interpret passenger claims and follow up requests.

communicate reports given by passengers
communicate passenger reports
interpret and relay passenger feedback
transmit comments from passengers
transmit passenger feedback
communicate feedback by passengers
communicate feedback provided by passengers
transmit passenger reports
relay passenger reports
relay passenger comments

skill/competence

sector-specific

Communicate reports provided by passengers is an essential skill of the following occupations:

Sailor: Sailors assist the ship captain and any crew higher in hierarchy to operate ships. They dust and wax furniture and polish wood trim, sweep floors and decks, and polish brass and other metal parts. They inspect, repair, and maintain sails and rigging, and paint or varnish surfaces. They make emergency repairs to the auxiliary engine. Sailors may stow supplies and equipment and record data in log, such as weather conditions and distance travelled. 
Helmsman: Helmsmen are members of the crew on the highest rank of the operational level on an inland vessel. They perform a variety of duties concerned with the operation and upkeep of deck department areas, the engine and other equipment, mooring and unmooring, as well as the steering of the ship as the main task.
Ship steward/ship stewardess: Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Marine mechanic: Marine mechanics are in charge of the engines and mechanical parts of the vessel and replace defective equipment and parts. They communicate with other crew members on the operational level. Marine mechanics maintain and repair the engines and the other machinery of vessels such as boilers, generators and electrical equipment.
Chief conductor: Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train’s doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also provide commercial activities such as ticket control and selling, and provide support and information to passengers, and provide gastronomic services.
 
Matrose: Matroses are members of the deck department of an inland water transportship. They may work on the helm, on the deck, in the cargo hold and in the engine room. They may be called on to use emergency, lifesaving, damage control, and safety equipment. They perform all operations connected with the launching of lifesaving equipment and are expected to be able to operate deck machinery, mooring and anchoring equipment.
Decksman: Decksmen are unlicensed members of of the deck department of an inland vessel. This position is usually the first step on the way to become an able seaman and beyond. They perform a variety of duties concerned with the operation and upkeep of deck department areas, the engine, and other equipment, mooring and unmooring, as well as (to a certain extent) the steering of the ship.
Train conductor: Train conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable information. They collect tickets, fares, and passes from passengers and support the chief conductor in performing his operational tasks e.g in regard to door closing or certain operational communication. They ensure the safety of passengers respond to technical incidents and emergency situations.

Communicate reports provided by passengers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.

References

1. Communicate reports provided by passengers – ESCO