Crisis intervention

Coping strategies in crisis cases which allow individuals to overcome their problems or fears and avoid psychological distress and breakdown.

coping strategies in crisis cases
coping mechanisms in cases of crisis
crisis interventions
intervention in crisis

knowledge

cross-sector

Crisis intervention is an essential knowledge of the following occupations:

Education welfare officer: Education welfare officers address the social and psychological well-being of students. They counsel students concerning their personal issues that affect their school behaviour, performance and social life. These issues may range from attention deficit problems, to social and personal issues such as poverty or domestic and sexual abuse. Education welfare officers also handle the communication between the students, the parents and the school.
Educational counsellor: Educational counsellors provide practical and emotional support to students in a educational institution, either in small groups, classrooms, or individually. They function as an accessible school official whom students may contact for a wide variety of issues. Educational counsellors may provide advice on personal problems such as social integration and behavioural issues, and on school-related matters such as composing adequate curriculum schedules, discussing test scores, and informing students on further education options. They may work closely with a school social worker and/or school psychologist and make referrals to other support services if necessary.
Educational psychologist: Educational psychologists are psychologists employed by educational institutions to provide psychological and emotional support to students in need. They are specialised in the provision of direct support and interventions to students, conducting psychological testing and assessment, and consulting with families, teachers and other school-based student support professionals, such as school social workers and educational counsellors, about the students. They may also work with the school administration to improve practical support strategies in order to improve the students’ well-being.
Hospital social worker: Hospital social workers provide counselling to patients and their families helping them to better cope with the illness, the emotions surrounding diagnosis, and with social and financial problems. They work in cooperation with doctors, nurses and other health professionals sensitising them on the emotional aspects of a patient. They act as link between patients and medical staff. Hospital social workers also support the patients and their families with the discharge from the hospital.
Crisis situation social worker: Crisis situation social workers provide emergency support and assistance to persons with physical or mental disorders by addressing their distress, impairment, and instability. They assess the level of risk, mobilise client resources, and stabilise the crisis.
Victim support officer: Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour. They develop solutions according to the different needs and feelings of persons.
Crisis helpline operator: Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.
Health psychologist: Health psychologists deal with the various aspects of health related behaviour of individuals and groups, by helping individuals or groups prevent illness and promote healthy behaviours by also providing counseling services. They perform tasks for the development of health promotion activities and projects on the basis of psychological science, research findings, theories, methods and techniques. They also engage in research about health related issues to influence public policy on health care issues.
Military welfare worker: Military welfare workers assist families in coping with the deployment in the military of a family member by supporting them through the adjustment process of leaving and returning of the family member. They help teenagers go through the fear of loosing their parents to the military or not recognising their parents at their return. Military and veterans social workers help veterans to re-adapt to civilian life and help them manage sufferings, trauma disorders or griefs.
Rescue diver: Rescue divers are divers that manage underwater emergencies. They prevent and manage problems underwater, handle dive emergencies and operate rescue equipment. Rescue divers manage diving operations in seas or waterways. They work under demanding physical conditions to rescue and retrieve people or objects.
Clinical psychologist: Clinical psychologists diagnose, rehabilitate, and support individuals affected by mental, emotional, and behavioural disorders and problems as well as mental changes and pathogenic conditions through use of cognitive tools and appropriate intervention. They use clinical psychological resources on the basis of psychological science, its findings, theories, methods, and techniques for the investigation, interpretation, and prediction of human experience and behaviour.

Crisis intervention is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.

Social worker: Social workers are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to provide various forms of therapy and counselling, group work, and community work. Social workers guide people to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments.
Social work assistant: Social work assistants are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to assist in providing various forms of therapy and counseling, group work, and community work. Social work assistants assist guiding staff, helping clients to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments. They assist and work together with social workers.
Psychologist: Psychologists study the behaviour and mental processes in humans. They provide services to clients who deal with mental health issues and life issues such as bereavement, relationship difficulties, domestic violence, and sexual abuse. They also provide counselling for mental health issues such as eating disorders, post-traumatic stress disorders, and psychosis in order to help the clients rehabilitate and reach a healthy behaviour.
Pastoral worker: Pastoral workers support religious communities. They provide spiritual education and guidance and implement programmes such as charity works and religious rites. Pastoral workers also assist ministers and help participants in the religious community with social, cultural or emotional problems.
Social work lecturer: Social work lecturers are professionals who exercise dual roles, on one hand they practice the academic discipline that provides social services, such as counselling, therapy or advocacy, to individuals or groups of people and on the other hand they are part of the academic world providing professional education, engaging also in research and knowledge development, contributing to solutions concerning complex social problems and innovative approaches to ameliorate those problems. They teach social work knowledge, skills and values for preparing students to engage in culturally competent social work practice with diverse populations and communities.

References

1. Crisis intervention – ESCO