Description
Promote and maintain a culture of health, safety and security among your customers by maintaining policies and procedures for the protection of vulnerable participants and when necessary, dealing with suspicions of possible abuse.
Alternative labels
guarantee customers’ well-being and safety
implement health and safety procedures to guarantee customers’ security
ensure customers’ health and safety
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Ensure health and safety of customers is an essential skill of the following occupations:
Sport administrator: Sport administrators act in a middle management role within sport organisations at all levels, in any sport or country in Europe (e.g. sport clubs, federations, and local authorities). They carry out organisational tasks across a wide range of functions in accordance with the strategy and policies set by management, boards of directors and committees. They play a crucial role in the overall delivery of sport and their work in sport organisations directly impact the unlocking of the potential of the sector in Europe towards health, social inclusion and economy.
Sport facility manager: Sport facility managers lead and manage a sport facility or venue, including its operations, programming, sales, promotion, health and safety, development, and staffing. They ensure it provides excellent customer service whilst achieving business, financial and operational targets.
Optional skill
Ensure health and safety of customers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Spa attendant: Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.
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