Establish an ICT customer support process

Table of Contents

1. Description 2. Occupations requiring this skill 3. Related skills

Career Guidance Skills management skills S4.1 - developing objectives and strategies S4.1.3 - developing operational policies and procedures Establish an ICT customer support process

Description

Create a series of customer ICT service activities before, during and after a request. Ensure an adequate response or action, enhance the level of customer satisfaction and accumulate ICT product or service feedback.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview

Essential in 1 occupations
Optional in 1 occupations
Total: 2 occupations
Most common in: ISCO major group 1 (Managers)

Essential for

Chief technology officer
Chief technology officers contribute to a company's technical vision and lead all aspects of technology development, according to its strategic direction and growth objectives. The…

Optional for

Chief information officer
Chief information officers define and implement the ICT strategy and governance. They determine necessary resources for the ICT strategy implementation, anticipate ICT market evolu…

Related skills

Last updated on February 19, 2026