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Career Guidance Skills communication, collaboration and creativity S1.1 - negotiating S1.1.3 - responding to complaints Handle complaints
Description
Manage problems, protestations and disputes on the job.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 0 occupations
- Optional in 3 occupations
- Total: 3 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Optional for
- Membership administratorMembership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquirie…
- Membership managerMembership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop mar…
- Special-interest groups’ officialSpecial-interest groups' officials represent and act on behalf of special-interest groups such as trade unions, employer organisations, trade and industry associations, sports asso…
Related skills
- Deal with pressure from unexpected circumstances
- Use communication techniques
- Write work-related reports
- Recruit members
- Write leaflets
- Develop professional network
- Stimulate creative processes
- Manage members
- Provide membership service
- Create solutions to problems
- Develop membership strategies
- Customer service
