Handle spectator complaints

Handle spectator complaints and sort out incidents and emergencies.

handle complaints by spectators
handle spectators’ complaints
sort out complaints by members of the audience
deal with viewers’ complaints

skill/competence

occupation-specific

Handle spectator complaints is an essential skill of the following occupations:

Handle spectator complaints is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.

References

1. Handle spectator complaints – ESCO