Maintain privacy of service users

Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.

ensure privacy of service users
maintain privacy of service user
ensure privacy of service user
respect privacy of service users

skill/competence

cross-sector

Maintain privacy of service users is an essential skill of the following occupations:

Recruitment consultant: Recruitment consultants provide the suitable candidates to employers according to the specific job profile requested. They perform testing and interviewing with job seekers, shortlist few candidates to present to the employers and match candidates to appropriate jobs. Recruitment consultants maintain relationships with employers to offer their services on a more long-term basis.
Masseur/masseuse: Masseurs/masseuses perform massages to help their clients relax and de-stress according to their preferences. They use appropriate massages, equipment and oils and also instruct their clients on techniques to improve relaxation.
Foster care support worker: Foster care support workers assist and support mentally or physically abused children to be legally separated from their parents. They help them to recover by placing them in appropriate families and making sure that the children welfare is a priority.
Child welfare worker: Child welfare workers provide early intervention and support to children and their families in order to improve their social and psychological functioning. They aim to maximise the family well-being and protect children from abuse and neglect. They advocate for children so that their rights are respected within and outside the family. They may assist single parents or find foster homes for abandoned or abused children.
Medium: Mediums claim to act as communicators between the natural world and the spiritual world.  They convey statements or images which they claim have been provided by spirits and that can have significant personal and often private meanings to their client.
 
Child day care worker: Child day care workers provide social services to children and their families in order to improve their social and psychological functioning. They aim to maximise family’s well-being by caring of children during the day.
Employment agent: Employment agents work for employment services and agencies. They match job seekers with advertised job vacancies and provide advice on job search activities.
Family support worker: Family support workers provide emotional and practical help and advice to families that go through difficulties such as addictions, disabilities, sickness, imprisoned parents, marital and financial difficulties. They provide advice on the best solution for the children in relation to their stay with their families or not. They also provide information on the available services based on the family’s specific needs.
Residential childcare worker: Residential childcare workers counsel and support children who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the families in order to arrange their visits.
Housing support worker: Housing support workers provide support and assistance to elderly, people with a physical impairment or learning disability, homeless people, ex-drug addicts, ex-alcohol addicts or ex-offenders.
Residential home older adult care worker: Residential home older adult care workers counsel and support elderly who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the clients’ families in order to arrange their visits.
Mail clerk: Mail clerks perform mail handling, sorting, recording and other duties in connection with mail services from post offices or related organisations. They keep records of the incoming and outgoing packages and letters in the establishment.
Mental health support worker: Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.
Residential home young people care worker: Residential home young people care workers provide assistance and support to young people who face complex emotional needs expressed in challenging behaviours. They support young adults with learning disabilities coping with school, encourage them to household activities and help them to take responsibility.
Residential home adult care worker: Residential home adult care workers counsel and support vulnerable adults who have physical or mental disabilities or addiction issues. They monitor their progress and provide them with care in a positive living environment. They work with families to support individuals’ development and meet their needs.
Postman/postwoman: Postmen/Postwomen deliver mails and parcel posts to residences and businesses. They perform mail delivery and collect signatures from the recipients. They perform other duties in connection with mail services from post offices or related organisations.
Residential care home worker: Residential care home workers follow a specific plan to provide day-to-day care to clients. They develop a client-focused environment in the care homes where they work. They look after the physical and mental wellbeing of clients by providing social care in residential centres
Social care worker: Social care workers provide support and help people with care services. They help people to live full and valued lives in the community. They assist babies, young children, adolescents, adults and older adults.They attend to the psychological, social, emotional and physical needs of service users. They work in a large variety of settings with individuals, families, groups, organisations and communities.
Crisis helpline operator: Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.
Massage therapist: Massage therapists provide therapeutic massage treatments to improve the well-being of their clients. They perform a variety of massage types such as shiatsu and swedish massage, according to their client’s needs and preferences.
Disability support worker: Disability support workers provide personal assistance and support to individuals of all ages with disability conditions, either intellectual or physical disabilities. They work with other health professionals to maximise individuals physical and mental well being. Their duties include bathing, lifting, moving, dressing or feeding people with disability.
Fortune teller: Fortune tellers claim to foretell future events about a person’s life and provide clients with their interpretation. They often use various techniques such as card reading, palm reading or tea-leaves reading.
 
Adult community care worker: Adult community care workers perform assessment and care management of communities of adults who live with physical impairments or convalescing states. They aim to improve their life in the community and enable them to live safely and independently at their own home.
Employment and vocational integration consultant: Employment and vocational integration consultants offer assistance to unemployed individuals in finding jobs or vocational training opportunities, according to their educational or professional background and experience.They advise them on how to market their skills in the job-hunting process. Employment and vocational integration consultants help job-seekers write CVs and cover letters, prepare for a job interview and indicate where to search for new job or training opportunities.
Care at home worker: Care at home workers provide domiciliary services to vulnerable adults including frail elderly or disabled people who are living with physical impairment or convalescing. They aim to improve their lives in the community and assure patients can live safely and independently in their own home.
Psychic: Psychics claim to have extra-sensory talents to gather information and insight into people’s lives, events or situations. They offer advice to clients about topics of importance to their clients such as health, money and love. Psychics often work with traditional practices such as tarot card reading, palm reading or using astrological charts.
 

Maintain privacy of service users is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Social worker: Social workers are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to provide various forms of therapy and counselling, group work, and community work. Social workers guide people to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments.
Taxi driver: Taxi drivers operate a licensed private passenger transportation vehicle, looking after customers, taking fares and managing vehicle servicing.

References

1. Maintain privacy of service users – ESCO