Move manager

Move managers coordinate all the resources and activities comprised in moving services. They work together with clients to define the requirements of the service and adapt it to their demands. They manage communication with shipping companies, planners, and movers to assure compliance, business efficiency, and client satisfaction.

The following job titles also refer to move manager:

company move manager
industrial move manager
corporate move manager
removal coordinator
moving manager
removal manager
relocation manager

Bachelor’s degree is generally required to work as move manager. However, this requirement may differ in some countries.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Move manager is a Skill level 4 occupation.

These occupations, although different, require a lot of knowledge and skills similar to move manager.

rail operations manager
manufacturing cost estimator
pipeline superintendent
installation engineer
contract engineer

These occupations require some skills and knowledge of move manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of move manager with a significant experience and/or extensive training.

This knowledge should be acquired through learning to fulfill the role of move manager.

Project management: Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
Transportation methods: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and optimal work strategies.
Health and safety measures in transportation: The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.
Cost management: The process of planning, monitoring and adjusting the expenses and revenues of a business in order to achieve cost efficiency and capability.
Financial capability: Financial operations such as calculations, cost estimations, budget management taking relevant commercial and statistical data into account such as data for materials, supplies and manpower.

These skills are necessary for the role of move manager.

Communicate with customers: Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Give instructions to staff: Give instructions to subordinates by employing various communication techniques. Adjust communication style to the target audience in order to convey instructions as intended.
Liaise with transportation companies: Establish relationships with transportation companies in order to negotiate advantageous agreements for the transport of goods and livestock.
Manage budgets: Plan, monitor and report on the budget.
Manage staff: Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Identify financial resources: Estimate administrative and communication costs, artist fees according to existing applicable agreements, rental costs, and production costs.
Advise clients on moving services: Provide clients with information with regard to moving services. Advise clients on services, modalities, relocation possibilities, and aspects which must be taken into consideration when planning a move.
Use communication devices: Operate communication devices in order to interact with customers, colleagues, and others.
Manage logistics: Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines.
Obtain permits for use of public spaces: Liaise with city authorities to obtain permits for the use of public spaces for a variety of purposes.
Manage inventory: Control product inventory in balance of availability and storage costs.
Perform project management: Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project’s progress in order to achieve a specific goal within a set time and budget.
Analyse requirements for moving goods: Analyse goods to be relocated and their moving requirements. Check requirements and prepare actions to ensure appropriate transport of goods.
Maintain financial records: Keep track of and finalise all formal documents representing the financial transactions of a business or project.
Liaise between the client and various transportation services: Serve as an intermediary between the customer and various transportation services.

This knowledge is sometimes, but not always, required for the role of move manager. However, mastering this knowledge allows you to have more opportunities for career development.

Continuous improvement philosophies: Underlying ideas of quality management systems. Implementation process of lean manufacturing, Kanban, Kaizen, Total Quality Management (TQM) and other continuous improvement systems.
Animal transport regulations: The legal requirements relating to safe and efficient transport of animals.
Hazards associated with loading dangerous goods: Know about the hazards implied with the transport of determined dangerous goods. Know about the emergency actions and handling procedures in case of accidents with the goods during their loading or transportation.
Leasing process: Know and understand the leasing process, including any requirements, tenants, and legal conditions. Analyse the benefits of leasing equipment or any other items, rather than buying or acquiring via another method.
Animal transportation vehicles: The types of vehicles for the transportation of animals and their features, the selection of appropriate vehicles and their safe use, according to national and international regulations.

These skills and competences are sometimes, but not always, required for the role of move manager. However, mastering these skills and competences allows you to have more opportunities for career development.

Supervise unloading of cargo: Supervise unloading processes for equipment, cargo, goods and other items. Ensure that everything is handled and stored correctly in accordance with regulations and standards.
Ensure that shipment contents correspond with shipping documentation: Ensure that the content of shipments corresponds with the respective shipping documentation.
Encourage teams for continuous improvement: Empower teams to identify opportunities for continuous improvement and then drive the process to improve the results.
Supervise loading of cargo: Supervise the process of loading equipment, cargo, goods and other items. Ensure that all cargo is handled and stored properly in accordance with regulations and standards.
Handle shipment paperwork: Handle paperwork containing information on shipments and attached to goods about to be shipped. Ensure that identification information is complete, visible, and in compliance with all regulations. Check labels showing product counts, final destination, and model numbers.
Make time-critical decisions: Pursue optimal time-critical decision making within the organisation.
Manage the transportation of animals: Plan and operate processes involved in the transportation of animals. This includes planning activities such as selecting the form of transportation, planning the route, and preparing documentation. It also encompasses preparation activities undertaken prior to transportation, such as completing paperwork and labelling, and selecting and preparing the appropriate transport container according to the species, age, weight, and number of animals, the duration of the journey, and the food and water requirements.
Prepare resources for loading activities: Assess the number of workers and types of equipment needed to load or unload freight.
Consider constraints in maritime shipping: Consider multiple constraints specific to maritime shipping such as: the maximum draught of ships; the depth of channels and canals; tide measures; and the respective impact on load capacity. Create detailed scenarios and integrate them into shipping planning.
Prepare shipments in time: Prepare product for shipment as scheduled.

1324 – Supply, distribution and related managers

 

 

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References

1. Move manager – ESCO