Description
Ensure good service for all members by monitoring the mail box on a regular basis, by resolving membership issues that arise and by advising members on benefits and renewals.
Alternative labels
arrange member services
furnish membership services
arrange membership services
administer member services
contribute to member services
contribute to membership services
administer membership services
furnish member services
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Provide membership service is an essential skill of the following occupations:
Membership administrator: Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.
Membership manager: Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
Optional skill
Provide membership service is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
References
- Provide membership service – ESCO