Use communication techniques


Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

Alternative labels

use communication technique
utilize communication techniques
apply communication techniques
employ communication techniques
use techniques for communication
using communication techniques

Skill type


Skill reusability level


Relationships with occupations

Essential skill

Use communication techniques is an essential skill of the following occupations:

Footwear quality manager: Footwear quality managers implement, manage and promote the quality systems in the company, using adequate tools and methodologies based on national, international or company standards. They are in charge of establishing requirements and objectives, as well as preparing documents. They analyse complaints, and promote and coordinate corrective and preventive measures. They promote an effective internal and external communication and ensure the consumer’s demands are met. They are responsible for the definition of instruments which monitor and control of the quality systems, namely internal or external auditing, and they participate in the internal auditing.
Medical administrative assistant: Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.
Recruitment consultant: Recruitment consultants provide the suitable candidates to employers according to the specific job profile requested. They perform testing and interviewing with job seekers, shortlist few candidates to present to the employers and match candidates to appropriate jobs. Recruitment consultants maintain relationships with employers to offer their services on a more long-term basis.
Footwear designer: Footwear designers perform fashion trends analysis, forecasting and market research, create footwear concepts and build collection lines by operating mood or concept boards, colour palettes, materials, drawings and sketches etc. They conduct the sampling process, make footwear prototypes and samples for presentations aimed to promoting the footwear concepts and collections. They identify the range of materials and components, define the design specifications by collaborating with the technical team and review the footwear samples, prototypes, and collections.
Membership administrator: Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.
Granulator machine operator: Granulator machine operators perform the mixing and granulation of powdered ingredients using mixing and milling machines in order to prepare the ingredients to be compressed into medicinal tablets. They set up the batch size and follow ingredient formulas.
Leather goods production supervisor: Leather goods production supervisors monitor and coordinate day-to-day production activities of a leather goods manufacturing plant. They oversee quality control as well as manage the leather goods production staff. The work also involves organising the work flow as well as taking care of production plan and costs.
Footwear product developer: Footwear product developers provide interface between design and production. They engineer the footwear prototypes previously created by designers. They select, design or re-design lasts and footwear components, make patterns for uppers, linings and bottom components, and produce technical drawings for a various range of tools (e.g. cutting dies, mould, etc.). They also produce and evaluate footwear prototypes, grade and produce sizing samples, perform required tests for samples and confirm the customer’s qualitative and pricing constraints.
Orthopaedic footwear technician: Orthopaedic footwear technicians design footwear and make patterns, using manufacturing technology. They compensate and accommodate foot and ankle fitting problems, design and manufacture footwear and its orthopaedic components, including orthoses, insoles, soles and others.
Tanner: Tanners program and use tannery drums. They perform the work according to the work instructions, verify the physical and chemical characteristics of the hide, skin, or leather and of the liquid floats (e.g. pH, temperature, chemicals concentration) during the process. They use the drum for washing the hide or skin, removing the hair (not in the case of hides and skins tanned with the hair or wool on), bating, tanning, retanning, dyeing and milling.
Leather goods quality manager: Leather goods quality managers manage and promote the systems of quality assurance implemented in the organisations. They carry out the tasks in order to achieve predefined requirements and objectives, fostering the internal and external communication, while aiming for the continuous improvement and the customer satisfaction.
Colour sampling operator: Colour sampling operators apply colours and finish mixes according to the defined recipes. They apply pigments, dyes or other finishing mixes.
Election observer: Election observers are skilled and trained spectators of  the elections in a functioning democracy in order to enhance the transparency and credibility of the observed elections.
Leather wet processing department manager: Leather wet processing department managers plan and organise the work, the staff and equipment of the department involving the washing of the raw hides or skins. They remove unwanted elements, they weigh and prepare it for tanning. They coordinate supply of chemicals and raw materials. They perform elaboration of manufacturing recipes and monitor quality.
Footwear quality controller: Footwear quality controllers perform visual analysis of the aspects of footwear, raw material and components applying criteria previously defined and decide on rejections or acceptances. They analyse collected data, prepare reports and deliver them to quality management. They apply previously defined quality management tools aiming at the better achievement of the objectives stated in the quality policy. They participate in monitoring and control of the quality system and in the implementation of corrective and preventive measures.
Raw materials warehouse specialist: Raw materials warehouse specialists organise and monitor the reception and storage of raw materials in the warehouse according to the required conditions. They monitor the stock levels.
Leather production manager: Leather production managers plan all aspects of the leather production process. They ensure the required throughput of the factory in terms of quality and quantity of the leather. They organise the production staff. They monitor and ensure the operation of machinery and equipment. They cooperate with managers of each production department.
Leather goods quality controller: Leather goods quality controllers perform activities of analysis of visual aspects of the leather goods regarding appearance, robustness, absence of wrinkles, straightness of seams and overall aspects such as cleanliness, colour uniformity, compared to the specifications. They also perform expedite tests.
Leather production machine operator: Leather production machine operators use the tannery machinery and programs according to the specific requirements to achieve the department’s standards. They do routine maintenance of the machinery.
Leather goods machine operator: Leather goods machine operators tend specific machines in the industrial production of leather goods products. They operate machinery for cutting, closing, and finishing luggage, handbags, saddlery and harness products. They also perform routine maintenance of the machinery.
Humanitarian advisor: Humanitarian advisors ensure strategies to reduce the impact of humanitarian crises on a national and/or international level. They provide professional advice and support and this in collaboration with different partners.
Membership manager: Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
Leather laboratory technician: Leather laboratory technicians perform and report chemical analyses and physical tests of leather. They also perform and report chemical analyses of auxiliaries, environmental emissions and discharges. They ensure that the tests are carried out according to appropriate national, international or customer standards.
Debt collector: Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.

Advertising assistant: Advertising assistants provide support in all the operations carried out in advertising departments or advertising agencies. They ensure that administrative activities are handle and sort out. They communicate with the staff of the advertisement department and with external clients. Moreover, they have understanding of the operations in advertising as to assist with the pragmatic implementation of plans and tasks carried out by managers and consultants and for being involved in creating content for use both on-line or in print.
Footwear production technician: Footwear production technicians perform a wide range of activities regarding footwear manufacturing. They are involved in all phases of the process including product engineering and different types of construction. They aim at maximising productivity and reducing production costs, assuring the functionality and quality of product and customer satisfaction.
Footwear production manager: Footwear production managers plan, distribute, and coordinate all necessary activities of the different footwear manufacturing phases ensuring the adherence to quality standards and production and productivity pre-defined goals.
Colour sampling technician: Colour sampling technicians prepare recipes of colours and dyeing mixes. They ensure consistency in colour while using materials from different sources.
Market research interviewer:
Market research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use interview techniques to draw as much information as possible by contacting people via telephone calls, by approaching them face-to-face or by by virtual means. They pass this information to experts for drawing analysis.
Finished leather warehouse manager: Finished leather warehouse managers organise and monitor the finished leather warehouse, stock levels and organise product packing and dispatch. They maximise the warehouse space and manage time to control the orders.
Legislative drafter: Legislative drafters research pieces of legislations and edit them in order to make them stronger and more clear. Rarely they also add new ideas which have never been incorporated into a law or a bill before.
Leather goods quality technician: Leather goods quality technicians perform tasks related to the quality system, by controlling quality, executing laboratory tests (finished products, used materials and components) according to the national and international standards. They analyse and interpret the result of the laboratory tests, prepare reports, advise on corrective and preventive measures, contributing for the accomplishment of requirements and objectives in the with the aim of continuous improving and the customer satisfaction.
Leather finishing operator: Leather finishing operators use machines for finishing leather according to the required specifications by the client for surface characteristics such as colour nuance, quality, pattern and special properties such as waterproofness, antiflame retardance, antifogging of the leather. They arrange the dosage of finishing mixes to apply to the leather and do the routine maintenance of the machinery.
Leather raw materials purchasing manager: Leather raw materials purchasing managers plan and purchase supplies of hides, skins, wet-blue or crust in coordination with the production requirements. They negotiate processes and forecast the levels of demand for products to meet business needs and keep constant check on stock levels and quality to maximise business efficiency. They identify potential suppliers, visit existing suppliers, and develop business relationships with them.
Footwear quality technician: Footwear quality technicians manage all the standards and techniques related to processes and products. They perform tasks using quality systems based on national and international standards. They analyse and interpret the results, prepare reports, advise on corrective measures, contribute to the achievement of requirements and objectives for the benefit of continuous improvement and customer satisfaction.
Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Intercultural communication consultant: Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.
Leather goods industrial engineer: Leather goods industrial engineers analyse product technical specifications, define productive operations and its sequence, refine working methods, calculate operative times by using time measurement techniques. They address human and technological resources to each operation and define distribution of work according to production capacity. All their activities and tasks have the objective of maximising productivity and reducing production costs, assuring the functionality and quality of product and customer satisfaction.
Footwear assembly supervisor: Footwear assembly supervisors check and coordinate activities of operators in the lasting room. They are in charge of coordinating lasting room activity with the previous and following activities of the production chain. They examine uppers and soles to be lasted and give instructions to produce them. These supervisors are in charge of supplying the lasting room with uppers, lasts, shanks, counters and small handling tools, and they are also in charge of the quality control of the lasting.
Leather production planner: Leather production planners are responsible for planning and following production planning. They work with the production manager to follow progress of the schedule. They work with the warehouse to ensure optimum level and quality of materials are provided, and together with the marketing and sales department to meet customer order requirements.
Activism officer: Activism officers promote or hinder social, political, economic or environmental change by using different tactics such as persuasive research, media pressure or public campaigning.
Leather goods designer: Leather goods designers are in charge of the creative process of leather goods. They perform fashion trends analysis, accompany market researches and forecast needs, plan and develop collections, create concepts and build the collection lines. They additionally conduct the sampling, create prototypes or samples for presentation and promote concepts and collections. During the collection development, they define the mood and the concept board, the colour palettes, the materials, produce drawings and sketches. Leather goods designers identify the range of materials and components and define the design specifications. They collaborate with the technical team.
Leather finishing operations manager: Leather finishing operations manager plan and organise the work of the finishing department. They are in charge of chemical supply and equipment management. They also coordinate the staff.
Leather goods manufacturing technician: Leather goods manufacturing technicians perform a wide range of activities and tasks related to the leather goods manufacturing process including cutting, closing and finishing, according to pre-defined quality criteria, resulted from the direct relationship with the costumer. They use manual techniques supported by simple traditional equipment to produce exclusive models or very small orders.
Footwear production supervisor: Footwear production supervisors monitor and coordinate day-to-day production activities of a footwear manufacturing plant. They oversee quality control to ensure that the end product is in alignment with production specifications, and manage the footwear staff. The work also involves negotiations with suppliers as well as taking care of the production plan and production costs.
Passport officer: Passport officers provide passports and other travel documents such as certificates of identity and refugee travel documents. They also keep record of all provided passports.
Leather goods product development manager: Leather goods product development managers coordinate the leather goods design and product development process in order to comply with marketing specifications, deadlines, strategic requirements and policies of the company. They communicate and collaborate with other cross functional teams or professionals involved in leather goods production, such as logistics and marketing, costing, planning, production and quality assurance. They are responsible for the leather goods product collections development which involve activities such as tracking style development, reviewing design specification in order to meet the design vision, the manufacturing environment, and the rent-ability of the companies.
Hide grader: Hide graders sort hides, skins, wet blue, and crust depending on the natural characteristics, category, weight and also magnitude, location, number and type of defects. They compare the batch to specifications, provide an attribution of grade and they are in charge of trimming.
Human resources officer: Human resources officers develop and implement strategies that help their employers select and retain appropriately qualified staff within that business sector. They recruit staff, prepare job advertisements, interview and short-list people, negotiate with employment agencies, and set up working conditions. Human resources officers also administer the payroll, review salaries and advise on remuneration benefits and employment law. They arrange for training opportunities to enhance employees’ performance.
Leather goods product developer: Leather goods product developers perform and interface between design and actual production. They analyse and study designer’s specifications and transform them into technical requirements, updating concepts to manufacturing lines, selecting or even designing components and selecting materials. Leather goods product developers also perform the pattern engineering meaning to make patterns manually, produce technical drawings for various range of tools, specially cutting. They evaluate prototypes, performing required tests for samples and confirming the customer’s quality requirements and pricing constrains.
Human resources assistant: Human resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning CVs and narrowing the selection to the most suitable candidates. They perform administrative tasks, prepare communications and letters, and perform the tabulation of the surveys and assessments carried out by the department.
Assistant stage director: Assistant stage directors support the needs of the stage director and the production for each assigned stage production, and serve as a liaison between performers, theatre staff and stage directors. They take notes, provide feedback, coordinate the rehearsal schedule, take blocking, rehearse or review scenes, prepare or distribute actor notes, and facilitate communication between designers, production staff, and stage director.
Employment and vocational integration consultant: Employment and vocational integration consultants offer assistance to unemployed individuals in finding jobs or vocational training opportunities, according to their educational or professional background and experience.They advise them on how to market their skills in the job-hunting process. Employment and vocational integration consultants help job-seekers write CVs and cover letters, prepare for a job interview and indicate where to search for new job or training opportunities.
Leather goods production manager: Leather goods production managers perform a wide range of activities and tasks in the field of management, namely, they plan, distribute and coordinate all necessary activities of the different leather goods manufacturing phases envisaging the accomplishment of the quality standards and production and productivity pre-defined goals.
Footwear maintenance technician: Footwear maintenance technicians are the professionals who install, program and tune different types of cutting, stitching, assembling and finishing equipment used in footwear production. They perform preventive and corrective maintenance, and verify periodically working conditions and performance. They analyse faults, correct problems, repair and substitute components or pieces, and do routine lubrications, providing information on their use and energetic consumption mainly to the decision makers inside the company.
Leather sorter: Leather sorters inspect and classify leather during and at the end of the production process according to the qualitative features, destinations of use and customer requirements. They work in the tannery and in the warehouses checking the quality, colour, size, thickness, softness and natural defects. 
Special-interest groups’ official: Special-interest groups’ officials represent and act on behalf of special-interest groups such as trade unions, employer organisations, trade and industry associations, sports associations and humanitarian organisations. They develop policies and ensure their implementation. Special-interest groups’ officials speak for their members in negotiations about topics such as working conditions and safety.
Footwear product development manager: Footwear product development managers coordinate the footwear design and the product and collection development process in order to comply with design specifications, deadlines, strategic requirements and policies of the company. They track style development and review design specification in order to meet the design vision, the manufacturing environment, and the company’s financial goals.
Leather goods maintenance technician: Leather goods maintenance technicians programme and tune different types of cutting, stitching, finishing and specific equipment related to leather goods manufacturing. They take care of the preventive and corrective maintenance of the various equipment by periodically verifying their working conditions and performance, analysing faults, correcting problems, repairing and substitutes components and performing routine lubrications. They provide information on the usage of equipment and its energetic consumption to decision makers inside the company.

Optional skill

Use communication techniques is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Twisting machine operator: Twisting machine operators tend machines that spin two or more fibres together into a yarn. They handle raw materials, prepare them for processing, and use twisting machines for the purpose. They also perform routine maintenance of the machinery.
Footwear factory warehouse operator: Footwear factory warehouse operators for footwear are in charge of storing the raw and subsidiaries materials, the working devices and the components for footwear production. They ensure that all the components necessary for the production of shoes are ready to use in the production chain by classifying and registering the purchased component, forecasting purchases and distributing them across different departments.
Medical records clerk:
Medical records clerks organise, keep up-to-date and archive patients` records for medical staff availability. They transfer medical information from a patient’s paper records to an electronic template.
Cutting machine operator: Cutting machine operators check leather, textiles, synthetic materials, dyes and footwear. They select areas of materials to be cut in terms of quality and stretch direction, take the decision of where and how to cut and programme and execute specific technology or machine. The equipment used for large surfaces of materials is frequently an automatic knife. Cutting machine operators position and handle leather or other materials. They adjust cutting machines, match footwear components and pieces, and check cut pieces against specifications and quality requirements.

Leather goods hand cutting operator: Leather goods hand cutting operators check leather and their materials and cutting dies, select areas  to be cut, position pieces on the leather and other materials, match the leather goods components (pieces) and check cut pieces against specifications and quality requirements. All the activities and tasks are performed manually.
Automated cutting machine operator: Automated cutting machine operators send files from the computer to the cutting machine, place the material to be cut, and they digitize and select the fault in the materials surface in order to perform the nesting of the parts,  unless the machine makes it automatically. They give the order to the machine to cut, they also collect the cut pieces and does the final quality control analysis against specifications and quality requirements. They also monitor the status of the cutting machine working devices.
Leather goods manual operator: Leather goods manual operators handle tools to prepare the joint of the pieces in order to ready the pieces to be stitched or to close the already existing pieces stitched together in order to give shape to the leather good products.
Leather goods CAD patternmaker: Leather goods CAD patternmakers design, adjust and modify 2D patterns using CAD systems. They check laying variants using nesting modules of the CAD system. They estimate material consumption.
Leather measuring operator: Leather measuring operators use machines to measure the surface area of leather and ensure that the machines are regularly calibrated. They note the size of leather and ensure its recording for further invoicing.
Sales account manager: Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.
Leather goods warehouse operator: Leather goods warehouse operators are in charge of the warehouse of leather, components, other materials and production devises. They classify and register the purchased raw materials and components, forecast purchases and distribute them across different departments. They ensure that all the necessary raw materials and components for the production are ready to be used and to be placed in the production chain.
Footwear CAD patternmaker: Footwear CAD patternmakers design, adjust and modify patterns for all kinds of footwear using CAD systems. They check laying variants using nesting modules of the CAD system and material consumption. Once the sample model has been approved for production, these professionals make series of patterns (grading) to produce a range of the same footwear model in different sizes.
Leather goods quality control laboratory technician: Leather goods quality control laboratory technicians perform laboratory control tests according to the national and international standards. During laboratory control tests they prepare samples, address test procedures, analysis and interpretation of the results and comparison with guidelines and standards and prepare reports. They make the linkage with outsourced laboratories for the tests which cannot be performed inside the company. They propose corrective and preventive measures.
Herbal therapist: Herbal therapists use herbal medicine to relief pain and treat illnesses such as allergies, chronic physical conditions or stress-related conditions. They study the properties and benefits of plants and create a personalised treatment plan for the patients.
Winding machine operator: Winding machine operators tend machines that wrap strings, cords, yarns, ropes, threads onto reels, bobbins, or spools. They handle materials, prepare them for processing, and use winding machines for the purpose. They also perform routine maintenance of the machinery.
Leather goods patternmaker: Leather goods patternmakers design and cut patterns for various kinds of leather goods using a variety of hand and simple machine tools. They check nesting variants and estimate material consumption.
Pre-stitching machine operator: Pre-stitching machine operators handle tools and equipment for splitting, skiving, folding, punching, crimping, placking, and marking the uppers to be stitched and, when needed, apply reinforcement strips in various pieces. They may also glue the pieces together before stitching them. Pre-stitching machine operators perform these tasks according to the instructions of the technical sheet. 
Leather goods stitching machine operator: Leather goods stitching machine operators join the cut pieces of leather and other materials to produce the leather goods, using tools and a wide range of machines, such as flat bed, arm and one or two columns They also handle tools and monitoring machines for preparing the pieces to be stitched, and operate the machines. They select threads and draw thread through guides and needles. They select threads and needles for the stitching machines, place pieces in the working area, and operate with the machine guiding parts under the needle, following seams, edges or markings or moving edges of parts against the guide.
Civil registrar: Civil registrars collect and record acts of birth, marriage, civil partnership and death.
Customs officer: Customs officers combat the importation of illegal goods, firearms, drugs or other dangerous or illegal items while checking the legality of items brought across national borders. They are government officials who control the documents to ensure entry criteria and custom laws are complied with and control if the custom taxes are paid correctly.
Computer-aided design operator: Computer-aided design operators use computer hardware and software in order to add the technical dimensions to computer aided design drawings. Computer-aided design operators ensure all additional aspects of the created images of products are accurate and realistic. They also calculate the amount of materials needed to manufacture the products. Later the finalised digital design is processed by computer-aided manufacturing machines that produce the finished product.
Dance therapist: Dance therapists support individuals with their emotional, mental or physical health problems helping them to improve their body awareness, self-esteem, social integration and personal development through dance and movement patterns within a therapeutic environment.
Travel agent: Travel agents design and market travel programme itineraries for potential travellers or visitors.
Sales engineer: Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to business contact and assume responsibility for complex repairs and maintenance process.
Grants management officer: Grants management officers work professionally in the administration and management of grant funds. They look at grant applications from individuals, charities, community groups or university research departments and decide whether to award funding given out by charitable trusts, government or public bodies or not. However, sometimes they may refer the grant application to a senior officer or committee.
Leather goods finishing operator: Leather goods finishing operators organise leather goods products to be finished applying different types of finishing (e.g. creamy, oily, waxy, polishing, plastic-coated, etc.). They use tools, means and materials to incorporate the handles and metallic applications in bags, suitcases, and other accessories. They study the sequence of operations according to the information received from the supervisor and from the technical sheet of the model. They apply techniques for ironing, creaming or oiling, for the application of liquids for waterproofing, leather washing, cleaning, polishing, waxing, brushing, burning tips, remotion of glue waste, and painting the tops following technical specifications. They also check visually the quality of the finished by paying close attention to the absence of wrinkles, straight seams, and cleanliness. They correct anomalies or defects that can be solved by finishing and reported to the supervisor.
Footwear patternmaker: Footwear patternmakers design and cut patterns for all kinds of footwear using a variety of hand and simple machine tools. They check various nesting variants and perform material consumption estimation. Once the sample model has been approved for production, they produce series of patterns for range of footwear in different sizes.
Grants administrator: Grants administrators handle the pass-through track of grants, often given out by the government to the grant recipient. They prepare the paperwork such as the grant applications and give out the grants. They are also responsible to make sure that the grant recipient spends the money correctly according to the terms laid out.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
Leather goods packing operator: Leather goods packing operators perform the final revision of the leather goods products. They apply accessories such as the handles, padlocks, or other features of the product (e.g. labels). They introduce products in textile sacs if applicable, fill them with paper to maintain the product’s shape and then place products in boxes using adequate tools for products’ protection. They are in charge of general packaging, and checking the completion of each order by getting the boxes into the parcels and preparing the documentation for expedition by the transport agency.
Complementary therapist: Complementary therapists use a range of complementary and alternative therapies to work simultaneously with the clients` body, mind, and spirit in a holistic approach. They offer practices and services for holistic wellbeing, health maintenance, health education, health promotion and prevention of illness, along with the sustainable treatment of certain illnesses, especially chronic illnesses. Their practices include but are not limited to acupuncture, aromatherapy, banotherapy, homeopathy, and herbal medicine.
Agronomist: Agronomists provide consulting services to companies, agricultural cooperatives, agronomical crop growers and horticultural crop growers on the cultivation of food crops. They study the science, technology and business related to growing plants. They examine crops and perform experiments in order to improve crop yields and farms’ production. Agronomists also examine the most effective ways to harvest and cultivate plants.
Legal service manager: Legal service managers oversee the general management of a legal service office. They not only strive for the highest efficiency and effectiveness when delivering legal services and advice, but they also coordinate a team of legally trained professionals. They manage different profiles of clients and adjust the legal services to their needs.

Programme funding manager: Programme funding managers take the lead in developing and realizing the funding strategy of the programmes of an organisation.
Animal assisted therapist: Animal assisted therapists provide support to individuals with cognitive, motoric, or social-emotional disabilities through animal assisted intervention. They involve pets and domesticated animals in a specific intervention plan such as therapy, education, and human service, and aim to restore and maintain the patients` well-being and recovery.
Leather goods hand stitcher: Leather goods hand stitchers join the cut pieces of leather and other materials using simple tools such as needles, pliers and scissors to close the product. They also perform hand stitches for decorative purposes.
Footwear quality control laboratory technician: Footwear quality control laboratory technicians perform all laboratory tests of footwear and materials or components according to the national and international standards. They analyse and interpret their results, and prepare the report for the quality manager, advising on rejections or acceptances. They apply previously defined quality management tools aiming for achievement of the objectives stated in the quality policy. They participate in monitoring and control of the quality system, namely internal and external auditing. They collaborate in the preparation of documents related to quality and in the linkage with outsourced laboratories for the tests which cannot be performed inside the company.
Forester: Foresters are responsible for monitoring the natural and economic viability of a woodland or forest and for activities related to its management and conservation.
Shoemaker: Shoemakers use hand or machine operations for traditional manufacturing of a various range of footwear. They also repair all types of footwear in a repair shop.
Live chat operator: Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely.




  1. Use communication techniques – ESCO


Last updated on September 20, 2022