Description
Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 16 occupations
- Optional in 6 occupations
- Total: 22 occupations
- Most common in: ISCO major group 2 (Professionals)
Essential for
- Corporate social responsibility managerCorporate social responsibility managers monitor the practices of organisations and companies with regard to ethics and impact on the larger community. They advise on social respon…
- Data warehouse designerA data warehouse designer is a specialized IT professional responsible for designing and creating efficient and organized data storage systems known as data warehouses. Data wareho…
- ICT capacity plannerICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They…
- ICT business analysis managerICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contr…
- Public funding advisorPublic funding advisors advise individuals and businesses about funding opportunities given by local governments. They analyse the needs of clients, consult them on funds, grants a…
- ICT business development managerICT business development managers increase business opportunities for the organisation and develop strategies that will enhance the smooth running of the organisation, product deve…
- EBusiness managereBusiness managers create and execute a company's electronic strategy plan for selling products and services online. They also improve data integrity, placement of online tools and…
- Business consultantBusiness consultants analyse the position, structure and processes of businesses and companies and offer services or advice to improve them. They research and identify business pro…
- Knowledge engineerKnowledge engineers integrate structured knowledge into computer systems (knowledge bases) in order to solve complex problems normally requiring a high level of human expertise or …
- Database designerDatabase designers specify the database's logical structure, processes, and information flows. They design data models and databases to serve data acquisition. Excludes people perf…
- Software architectA Software Architect is a senior-level IT professional responsible for designing the high-level structure of software systems. They define how software components interact, select …
- Digital games designerDigital games designers develop the layout, logic, concept and gameplay of a digital game. They focus on playfield design, specification writing, and entry of numeric properties th…
- ICT network architectICT network architects design the topology and connectivity of ICT network such as hardware, infrastructure, communication and hardware components. Excludes people performing manag…
- ICT system architectICT system architects design architecture, components, modules, interfaces, and data for a multi-components system to meet specified requirements. Excludes people performing develo…
- User experience analystUser experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service.…
- ICT business analystICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also …
Optional for
- Telecommunications engineerTelecommunications engineers design, build, test and maintain telecommunication systems and networks, including radio and broadcasting equipment.They analyse customer needs and req…
- Enterprise architectEnterprise architects balance technological opportunities with business requirements. They also maintain a holistic view of the organisation's strategy, processes, information and …
- User interface designerA User Interface Designer is a creative professional who focuses on the visual layout and interactive elements of a product’s interface. Their role is to design intuitive, attracti…
- ICT resilience managerICT resilience managers research, plan and develop models, policies, methods, techniques and tools that enhance an organisation's cyber security, resilience and disaster recovery. …
- Telecommunications analystTelecommunications analysts review, analyse and evaluate an organisation's telecommunications needs and systems. They provide training on the telecommunications system features and…
- Digital media designerDigital media designers create and edit graphics, animations, sound, text and video to assist in the creation of integrated multimedia products. They may perform activities related…
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Last updated on February 19, 2026



