Apply operations for an ITIL-based environment

Description

Properly operate ITIL (Information Technology Infrastructure Library) based service desk procedures.

Alternative labels

administer operations for an ITIL-based environment
employ operations for an ITIL-based environment
applying operations for ITIL-based environments
implement operations for an ITIL-based environment
applying operations for an ITIL-based environment
apply an operation for an ITIL-based environment
utilise operations for an ITIL-based environment

Skill type

skill/competence

Skill reusability level

occupation-specific

Relationships with occupations

Essential skill

Apply operations for an ITIL-based environment is an essential skill of the following occupations:

Optional skill

Apply operations for an ITIL-based environment is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Call centre agent: Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.

 


 

References

  1. Apply operations for an ITIL-based environment – ESCO

 

Last updated on September 20, 2022

Create an account to contribute and get credited

Thousands of people read these job profiles every month.
Add your experience and help make careers clearer for everyone.