Apply operations for an ITIL-based environment

Table of Contents

1. Description 2. Occupations requiring this skill 3. Related skills

Career Guidance Skills assisting and caring S3.3 - protecting and enforcing S3.3.3 - complying with legal and organisational guidelines Apply operations for an ITIL-based environment

Description

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Properly operate ITIL (Information Technology Infrastructure Library) based service desk procedures.

Occupations requiring this skill

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This section is generated automatically.

Skill demand overview

Essential in 0 occupations
Optional in 1 occupations
Total: 1 occupations
Most common in: ISCO major group 5 (Service and sales workers)

Optional for

Call centre agent
Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and…

Related skills

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