Assist passengers with timetable information

Listen to railway travellers and respond to their enquiries related to train times; read timetables to assist travellers with the planning of a trip. Identify in a timetable when a particular train service is scheduled to depart and arrive at its destination.

answer passenger enquiries on railway schedules
help passengers to identify the best train according to their destination and the railway timetable
assist passengers with information on rail timetables
respond to passenger enquiries on railway schedules
help passengers to plan journeys utilising railway timetables
assist passengers with rail timetable information
assist passengers with railway timetable information
assist passengers with information on timetables
assist passengers with information on railway timetables
respond to passenger enquiries on railway timetables

skill/competence

sector-specific

Assist passengers with timetable information is an essential skill of the following occupations:

Train conductor: Train conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable information. They collect tickets, fares, and passes from passengers and support the chief conductor in performing his operational tasks e.g in regard to door closing or certain operational communication. They ensure the safety of passengers respond to technical incidents and emergency situations.

Assist passengers with timetable information is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Train attendant: Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals.

References

1. Assist passengers with timetable information – ESCO