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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Assist passengers with timetable information
Description
Listen to railway travellers and respond to their enquiries related to train times; read timetables to assist travellers with the planning of a trip. Identify in a timetable when a particular train service is scheduled to depart and arrive at its destination.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 2 occupations
- Total: 3 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Train conductorTrain conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable informati…
Optional for
- Steward/stewardessStewards/stewardesses perform food and beverage service activities on all land, sea and air travel services. Other titles The following job titles also refer to steward/stewardess:…
- Train attendantTrain attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals. Duties Train attendants typically do th…
Related skills
- Assist passengers
- Use different communication channels
- Manage the customer experience
- Check carriages
- Assist passengers in emergency situations
- Answer questions about the train transport service
- Act reliably
- Communicate reports provided by passengers
- Greet guests
- Identify customer’s needs
- Comply with food safety and hygiene
- Provide information to passengers
Last updated on February 18, 2026
