Communication

Description

Exchanging and conveying information, ideas, concepts, thoughts, and feelings through the use of a shared system of words, signs, and semiotic rules via a medium.

Alternative labels

conversation
interaction
correspondence
communicating

Skill type

knowledge

Skill reusability level

cross-sector

Relationships with occupations

Essential knowledge

Communication is an essential knowledge of the following occupations:

Activity leader: Activity leaders provide recreational services to people and children on vacation. They organise activities such as games for children, sport competitions, cycling tours, shows and museum visits. Recreational animators also advertise their activities, manage the available budget for each event and consult their colleagues. 
Network marketer: Network marketers apply various marketing strategies, including ​network marketing strategies to sell products and convince new people to also join in and start selling these products. They use personal relations to attract customers and sell various types of products.
Communication scientist: Communication scientists research the different aspects of the planning, collecting, creating, organizing, preserving, using, evaluating and exchanging information through verbal or non-verbal communication. They study the interactions between groups, individuals, and individuals with technologies (robots).
Market research interviewer:
Market research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use interview techniques to draw as much information as possible by contacting people via telephone calls, by approaching them face-to-face or by by virtual means. They pass this information to experts for drawing analysis.
Survey enumerator: Survey enumerators perform interviews and fill in forms in order to collect the data provided by interviewees. They can collect information by phone, mail, personal visits or on the street. They conduct and help the interviewees administer the information that the interviewer is interested in having, usually related to demographic information for governmental statistical purposes.
Parliamentary assistant: Parliamentary assistants provide support to officials and politicians of regional, national and international parliaments and undertake logistical tasks. They revise official documents and follow procedures set by the respective parliaments. They support on the communication with stakeholders and provide the logistical support required in handling official processes.

Optional knowledge

Communication is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.

Corporate trainer: Corporate trainers train, coach, and guide employees of a company to teach and improve their skills, competences and knowledge in accordance with the needs of the company. They develop the existing potential of the employees to increase their efficiency, motivation, job satisfaction, and employability.
Field survey manager: Field survey managers organise and supervise investigations and surveys on the request of a sponsor. They monitor their implementation according to production requirements and lead a team of field investigators.
Boiler operator: Boiler operators maintain heating systems such as low-pressure boilers, high-pressure boilers and power boilers. They work mostly in large buildings like power plants or boiler rooms and ensure a safe and environmentally friendly operation of boiler systems.
Academic support officer: Academic support officers provide assistance to students with learning problems and act as the main point of contact for these students. They make sure extra tuition and educational programmes are provided to under-represented students with academic or personal issues. They also organise several social activities throughout the academic year.
Quality engineer: Quality engineers define quality standards for the creation of products or services. They check to make sure the products and services are in compliance with the quality standards and they coordinate quality improvements.
Business service manager: Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.
Social worker: Social workers are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to provide various forms of therapy and counselling, group work, and community work. Social workers guide people to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments.
Social work assistant: Social work assistants are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to assist in providing various forms of therapy and counseling, group work, and community work. Social work assistants assist guiding staff, helping clients to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments. They assist and work together with social workers.
Installation engineer: Installation engineers oversee and manage the installing of structures, which take often many years to design and construct. They ensure safety, avoid risks and they aim to the optimalisation of costs. Installation engineers also create constructive designs of systems and perform installation system testing. They determine the material needed for the construction of these systems and the costs, and use CAD software to design these systems.    
Maintenance and repair engineer: Maintenance and repair engineers focus on the optimization of equipment, procedures, machineries and infrastructure. They ensure their maximum availability at minimum costs.
Synthetic materials engineer: Synthetic materials engineers develop new synthetic materials processes or improve existing ones. They design and construct installations and machines for the production of synthetic materials and examine samples of raw materials in order to ensure quality.
Admissions coordinator: Admissions coordinators are in charge of the students’ applications and admissions to a (private) school, college or university. They asses possible future students’ qualifications and subsequently approve or deny their application, based on the regulations and desires set by the board of directors and the school administration. They also assist the accepted students in their enrollment in the programme and courses of their choice.
Crisis helpline operator: Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.
Corporate training manager: Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes.
Paper engineer: Paper engineers ensure an optimal production process in the manufacture of paper and related products. They select primary and secondary raw materials and check their quality. In addition, they optimize machinery and equipment usage as well as the chemical additives for paper making.
Community social worker: Community social workers help people in disadvantage or excluded from society to change their situation and handle their integration problems. They work with communities focusing on specific groups. Community social workers liaise closely with social workers, schools, local authorities and probation officers representing people before policy makers at local and national level.
Business coach: Business coaches guide employees of a company or other institution in order to improve their personal effectiveness, increase their job satisfaction, and positively impact their career development in the business setting. They do this by leading the coachee (the person who is being coached) to resolution of their challenges by their own means. Business coaches aim to address specific tasks or reach specific goals, as opposed to overall development.
Patent engineer: Patent engineers advise companies on different aspects of intellectual property law. They analyse inventions, and research their economic potential. They check if  patent rights have already been given out for an invention and ensure that these rights have not been affected or violated.
Human resources manager: Human resources managers plan, design and implement processes related to the human capital of companies. They develop programs for recruiting, interviewing, and selecting employees based on a previous assessment of the profile and skills required in the company. Moreover, they manage compensation and development programs for the company’s employees comprising trainings, skill assessment and yearly evaluations, promotion, expat programs, and general assurance of the well-being of the employees in the workplace.
Calculation engineer: Calculation engineers draw conclusions about real systems, such as on strength, stability and durability, by performing experiments on virtual models. They test production processes as well.

 


 

References

  1. Communication – ESCO

 

Last updated on September 20, 2022