Control crowd

Control a crowd or riot, ensuring people do not cross to areas they are not allowed to access, monitoring the crowd’s behaviour and responding to suspicious and violent behaviour.

manage crowd
manage gathering of people
supervise crowd
oversee gathering of people
oversee crowd
supervise gathering of people

skill/competence

cross-sector

Control crowd is an essential skill of the following occupations:

Life guard: Life guards monitor and ensure safety in the aquatic facility by preventing and responding to any emergencies. They identify potential risks, advise individuals on proper behaviour and dangerous zones, conduct life-saving techniques such as first aid and supervise activities of the general public.
Door supervisor: Door supervisors ensure that the people entering public places such as bars, restaurants and concert venues are suitable and that they do not represent potential problems. They enforce legal regulations by checking individuals’ legal age to enter a bar, manage crowds and emergencies, monitor dress codes and handle aggressive and abusive behaviours.
Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Bodyguard: Bodyguards offer protection to their clients against injury, attacks and harassment. They accompany individuals such as politicians and actors to various events and gatherings. Bodyguards observe the surrounding environment, anticipate threats and respond to security emergencies. They may carry and use guns.

Control crowd is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Security guard: Security guards observe, detect irregularities and protect people, buildings and assets. They maintain security at all times by patrolling designated property areas, controlling access at entrances, watching alarm and video recording systems, asking suspicious individuals for identification and reporting infractions and law breaching activities.
Police detective: Police detectives gather and compile evidence which assists them in the solution of crimes. They use investigative techniques to gather evidence, and interview all parties connected to their line of enquiry, and cooperate with other police department divisions to gather the evidence.
Police officer: Police officers use investigation methods to prevent crime, to pursue and apprehend criminals, and protect the public from violent and criminal activities. They perform surveillance and patrol activities to prevent crimes and apprehend offenders. They provide support to victimised parties and the public at large, and fulfil administrative duties.
Lifeguard instructor: Lifeguard instructors teach future (professional) lifeguards the necessary programmes and methods needed to become a licensed lifeguard. They provide training on safety supervision of all swimmers, assessment of potentially hazardous situations, rescue-specific swimming and diving techniques, first aid treatment for swimming-related injuries, and they inform students on preventative lifeguard responsibilities. They ensure students are aware of the importance of checking safe water quality, heeding risk management and being aware of the necessary protocols and regulations regarding lifeguarding and rescuing. They monitor the students’ progress, evaluate them through theoretical and practical tests and award the lifeguard licenses when obtained.
Police trainer: Police trainers train probationary, new academy recruits, or cadets, and seasoned veterans on the theory and practice necessary to become a police officer. They conduct theoretical lectures on academic subjects such as law, government regulations, community relations and human diversity. Police academy instructors also provide more hands-on, practical instruction regarding physical training, the care of firearms, first aid, self defensive tactics and vehicle operations. They also prepare and develop lesson plans and new training programmes as new law enforcement-related regulations and issues arise. The instructors monitor the students’ progress, evaluate them individually and prepare performance evaluation reports.
Usher: Ushers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors’ tickets for authorized access, give directions to their seats and answer questions. Ushers may take on security monitoring tasks and alert security personnel when required.
Infantry soldier: Infantry soldiers fight in combat missions or provide aid in peacekeeping missions and other humanitarian services. They handle weapons and provide defence services where they are required, and attempt to complete missions while causing minimal harm.
Club host/club hostess: Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.

References

1. Control crowd – ESCO