Deal with unforeseen incidents in hospitality

Handle unexpected incidents following the appropriate protocol by solving, organising, reporting and documenting them.

Incidents might include injuries, theft or damage of property, fire, bomb threats, hostage taking.

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• Manage health and safety standards
• Tend to clients’ personal items
• Plan medium to long term objectives
• Manage security equipment
• Set standards for handling valuables
• Human dynamics as part of hospitality security
• Handle surveillance equipment
• Handle customer complaints
• Create solutions to problems
• Ensure hotel security
• Ensure protection of car parking
• Comply with food safety and hygiene