Deal with unforeseen incidents in hospitality

Description

Handle unexpected incidents following the appropriate protocol by solving, organising, reporting and documenting them.

Incidents might include injuries, theft or damage of property, fire, bomb threats, hostage taking…

Alternative labels

handle incidents in hospitality
handle crisis situations
manage life-threatening situations
deal with unforeseen hospitality incidents
handle risk situations

Skill type

skill/competence

Skill reusability level

occupation-specific

Relationships with occupations

Essential skill

Deal with unforeseen incidents in hospitality is an essential skill of the following occupations:

Hospitality establishment security officer: Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings, personal safety and building security.

Optional skill

Deal with unforeseen incidents in hospitality is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

 


 

References

  1. Deal with unforeseen incidents in hospitality – ESCO

 

Last updated on September 20, 2022