Ensure the privacy of guests

Description

Develop methods and strategies to ensure maximum customer privacy.

Alternative labels

ensure guests’ privacy
ensure privacy of guests
guarantee guest privacy policy
protect privacy of clients

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Ensure the privacy of guests is an essential skill of the following occupations:

Travel agent: Travel agents design and market travel programme itineraries for potential travellers or visitors.

Optional skill

Ensure the privacy of guests is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Hotel concierge: Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.
Hospitality establishment receptionist: Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.
Hotel butler: Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.
Hospitality establishment security officer: Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings, personal safety and building security.

 


 

References

  1. Ensure the privacy of guests – ESCO

 

Last updated on September 20, 2022