Description
The telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation. Using Direct Inward Dialing (DID), a company does not need another line for every connection.
Alternative labels
DDI
DID
direct dial-in
Skill type
knowledge
Skill reusability level
sector-specific
Relationships with occupations
Essential knowledge
Direct inward dialing is an essential knowledge of the following occupations:
Telecommunications technician: Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe working environment and a complete inventory of supplies. They also provide user or customer assistance.
Telecommunications analyst: Telecommunications analysts review, analyse and evaluate an organisation’s telecommunications needs and systems. They provide training on the telecommunications system features and functionalities.
Telecommunications engineering technician: Telecommunications engineering technician deploy, maintain and monitor a telecommunication system that provides interactions between data and voice communications, such as telephone, video conferencing, computer, and voicemail systems. They are also involved in the design, manufacturing, construction, maintenance and repair of telecommunication systems. Telecommunications engineering technicians provide technical assistance in the research and development of telecommunication equipment.
Optional knowledge
Direct inward dialing is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.
Telecommunications manager: Telecommunications managers coordinate telecommunications staff activities for installing, troubleshooting, repairing and maintaining telecommunications equipment and infrastructure. They oversee the research, evaluation and implementation of new technologies and ensure a safe working environment for the employees. They supervise the inventory of supplies as well as user and customer assistance actions.
References
- Direct inward dialing – ESCO
