Educate customers on coffee varieties

Instruct customers about origins, characteristics, differences in flavours and blends of coffee products.

inform client about coffee blends
educate customers about variety of coffee
inform clients regarding different coffee products
educate customers on varieties of coffee

skill/competence

sector-specific

Educate customers on coffee varieties is an essential skill of the following occupations:

Green coffee buyer: Green coffee buyers purchase green coffee beans from producers all around the world commissioned by coffee roasters. They have a deep knowledge of the process of coffee from the fruit to the cup.

Coffee taster: Coffee tasters taste coffee samples in order to evaluate the features of the product or to prepare blending formulas. They determine the product’s grade, estimate its market value, and explore how these products may appeal to different consumer tastes. They write blending formulas for workers who prepare coffee products for commercial purposes.
Barista: Baristas prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit.

Educate customers on coffee varieties is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Bartender: Bartenders serve alcoholic or non-alcoholic drinks as requested by clients in a hospitality service bar outlet.
Quick service restaurant team leader: Quick service restaurant team leaders manage operations in a quick service restaurant.
Head waiter/head waitress: Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer’s experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions.
Quick service restaurant crew member: Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
Master coffee roaster: Master coffee roasters design new coffee styles and ensure the quality of blends and recipes pragmatically. They write blending formulas to guide workers who prepare coffee blends for commercial purposes.
Waiter/waitress: Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.

References

1. Educate customers on coffee varieties – ESCO