Take food and beverage orders from customers

Accept orders from customers and record them into the Point of Sale system. Manage order requests and communicate them to fellow staff members.

receive orders from customers for food and drink
take food and drink orders from customers
take customer orders for food and beverages
take orders from customers for food and beverages

skill/competence

sector-specific

Take food and beverage orders from customers is an essential skill of the following occupations:

Bartender: Bartenders serve alcoholic or non-alcoholic drinks as requested by clients in a hospitality service bar outlet.
Quick service restaurant crew member: Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
Barista: Baristas prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit.

Waiter/waitress: Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.

Take food and beverage orders from customers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Restaurant host/restaurant hostess: Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services.
Club host/club hostess: Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.
Cocktail bartender: Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails.

References

1. Take food and beverage orders from customers – ESCO