Description
Follow-up/tracking of an order and notifying the customer when the goods have arrived.
Alternative labels
follow up an order for customers
follow up orders for a customer
adopt orders for customers
following up orders for customers
observe orders for customers
keep orders for customers
adhere to orders for customers
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Follow up orders for customers is an essential skill of the following occupations:
Sales assistant: Sales assistants represent the direct contact with clients. They provide general advice to customers.
Optional skill
Follow up orders for customers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Laundry worker: Laundry workers operate and monitor machines that use chemicals to wash or dry-clean articles such as cloth and leather garments, linens, drapes or carpets, ensuring the color and texture of these articles is being maintained. They work in laundry shops and industrial laundry companies and sort the articles received from clients by fabric type. They also determine the cleaning technique to be applied.
Laundry ironer: Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly.
Customer contact centre information clerk: Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company’s or oganisation’s services, products and policies.
Drapery and carpet cleaner: Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment.
References