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Career Guidance Skills information skills S2.1 - conducting studies, investigations and examinations S2.1.1 - conducting investigations Investigate complaints related to consumer protection
Description
Investigate accidents, incidents and complaints; determine if health, safety and consumer protection procedures have been followed.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 0 occupations
- Total: 2 occupations
- Most common in: ISCO major group 2 (Professionals)
Essential for
- Food safety specialistFood safety specialists organise processes and implement procedures to avoid problems with food safety. They comply with regulations. Includes people performing activities at the p…
- Consumer rights advisorConsumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchasing products or services. They monitor organisations …
Related skills
- Consumer protection
- Keep task records
- Liaise with local authorities
- Evaluate retail food inspection findings
- Apply technical communication skills
- Food policy
- General principles of food law
- Use different communication channels
- Analyse samples of food and beverages
- Advise on government policy compliance
- Use instruments for food measurement
- Maintain personal hygiene standards
- Fraud detection
Last updated on February 18, 2026
