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Career Guidance Skills management skills S4.8 - supervising people S4.8.1 - supervising a team or group Lead a team in hospitality service
Description
Guide and direct a team towards a common goal such as the contentment of the customers and a good customer service and interaction.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 0 occupations
- Optional in 1 occupations
- Total: 1 occupations
- Most common in: ISCO major group 2 (Professionals)
Optional for
- Customer experience managerCustomer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
Related skills
- Handle customer complaints
- Plan medium to long term objectives
- Identify customer’s needs
- Manage the customer experience
- Monitor customer behaviour
- Conduct quantitative research
- Analyse business plans
- Provide improvement strategies
- Demonstrate intercultural competences in hospitality services
- Ensure information privacy
- Monitor work for special events
- Plan shifts of employees
Last updated on February 19, 2026
