Guide and direct a team towards a common goal such as the contentment of the customers and a good customer service and interaction.
lead a hospitality service team
guide team players in the hospitality field
direct a group of people working in the hospitality field
lead a service team in hospitality
Skill reusability level
Relationships with occupations
Lead a team in hospitality service is an essential skill of the following occupations:
Lead a team in hospitality service is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Customer experience manager: Customer experience managers monitor customer experiences by creating, evaluating and improving the customer’s interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer’s experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.