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Career Guidance Skills communication, collaboration and creativity S1.1 - negotiating S1.1.3 - responding to complaints Manage employee complaints
Description
Manage and respond to employee complaints, in a correct and polite manner, offering a solution when possible or referring it to an authorized person when necessary.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 1 occupations
- Total: 4 occupations
- Most common in: ISCO major group 3 (Technicians and associate professionals)
Essential for
- Relocation officerRelocation officers help businesses and organisations with the move of employees. They plan the whole move. Relocation officers advise on real estate. They plan moving services and…
- Medical practice managerMedical practice managers manage the day-to-day operations of a medical practice. They oversee the staff and business side of the practice. Duties The duties of a medical practice …
- Data entry supervisorData entry supervisors manage the day-to-day operations of data entry staff. They organise the workflow and tasks. Duties The duties of a data entry supervisor typically include, …
Optional for
- Human resources assistantHuman resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning C…
Related skills
- Gather feedback from employees
- Coach employees
- Recruit employees
- Negotiate with employment agencies
- Labour legislation
- Human resource management
- Motivate employees
- Negotiate employment agreements
- Introduce new employees
- Employment law
- Discharge employees
- Apply knowledge of human behaviour
Last updated on February 19, 2026
