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Career Guidance Skills information skills S2.4 - processing information S2.4.0 - processing information Monitor customer inquiries
Description
Process questions and requests from customers; provide clear information about imported and exported products.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 1 occupations
- Total: 2 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Train conductorTrain conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable informati…
Optional for
- Move coordinatorMove coordinators envision all the activities required for a successful moving. They receive briefings from the client and translate them in actions and activities that assure a sm…
Related skills
- Health and safety measures in transportation
- Communicate clearly with passengers
- Contact customers
- Answer questions about the train transport service
- Use communication devices
- Communicate reports provided by passengers
- Satisfy customers
- Assist disable passengers
- Prepare resources for loading activities
- Ensure passenger comfort
- Manage the transportation of animals
- Act reliably
