Monitor customer inquiries

Description

Process questions and requests from customers; provide clear information about imported and exported products.

Alternative labels

watch customer inquiries
monitoring a customer inquiry
oversee customer inquiries
monitor a customer inquiry
supervise customer inquiries
view customer inquiries
monitoring customer inquiries

Skill type

skill/competence

Skill reusability level

sector-specific

Relationships with occupations

Essential skill

Monitor customer inquiries is an essential skill of the following occupations:

Train conductor: Train conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable information. They collect tickets, fares, and passes from passengers and support the chief conductor in performing his operational tasks e.g in regard to door closing or certain operational communication. They ensure the safety of passengers respond to technical incidents and emergency situations.

Optional skill

Monitor customer inquiries is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Move coordinator: Move coordinators envision all the activities required for a successful moving. They receive briefings from the client and translate them in actions and activities that assure a smooth, competitive, and satisfactory moving.

 


 

References

  1. Monitor customer inquiries – ESCO

 

Last updated on September 20, 2022